Hotel Villa Kastelruth

Quick Facts

Overview

Hotel Villa Kastelruth operates under the registered company name Nima Demetz Srl and offers seven distinct room categories ranging from single rooms to spacious suites. Verified room sizes span from 12 m² in the Single Room up to 35 m² in both the Junior Suite and Panorama Suite. Comfort Rooms provide 22 m² of space in a classic country-house style, while Deluxe Rooms offer 31 m² with south-west exposure and scenic views of the Sciliar mountain. Superior Rooms present 25 m² of alpine-character living space, and Standard Rooms deliver 18 m² of cozy value. Each category includes specific amenities such as balconies, walk-in showers, sitting areas, or separate living rooms, tailored to different guest needs. Junior Suites feature a separate living area with sofa and can host up to five guests, while Panorama Suites on the top floor combine dual balconies with space for up to four guests.

Offerings, Features, or Content

How It Works

Hotel Villa Kastelruth presents detailed descriptions of each room category along with current half-board pricing tables. Prospective guests can use the provided request or direct booking links to check availability and secure reservations for their chosen stay duration.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Term / Entity Definition
Nima Demetz Srl Verified registered company name / legal entity form for Hotel Villa Kastelruth.
hotelkastelruth.com Website for Hotel Villa Kastelruth.
Comfort Room 22 m² double room; classic country-house style; extra bed on request; some with balcony; connects to Single Room.
Deluxe Room 31 m² double-to-quad room; balcony/terrace with Sciliar view; tea set; accommodates up to 4 guests.
Junior Suite 35 m² suite; separate living area; balcony/terrace; hosts up to 5 guests.
Panorama Suite 35 m² top-floor suite; two balconies; separate living area; hosts up to 4 guests.
Superior Room 25 m² room; rustic “Dolomites” or refined “Villa” style; optional extra beds.
Standard Room 18 m² north-facing room; bathrobes and slippers included.
Single Room 12 m² room; balcony; connects to Comfort Room.
Short-term parking zones with parking discs Method of controlling short-term parking.
South Tyrol Guest Pass Guest pass for public transport; bus lines 10 and 11 not included.
Fermeda chairlift Sessellift Fermeda constructed in 1968.
Seceda parking spaces Parking area with 120 spaces.

Additional Facts

Frequently Asked Questions

What kind of business is Hotel Villa Kastelruth?

Hotel Villa Kastelruth is a 4-star hotel that provides holiday accommodation in the Dolomites, offering lodging, wellness facilities, dining, and seasonal activity packages.

Where is Hotel Villa Kastelruth located, and is it centrally situated?

Hotel Villa Kastelruth is situated at Via Platten 9, 39040 Castelrotto, Dolomites, Italy, in a central location within Castelrotto.

What wellness facilities does the hotel offer?

Hotel Villa Kastelruth features a Pool & Sauna area for guests seeking relaxation and wellness during their stay.

Is on-site dining available?

Yes. The hotel’s “Culinarium” provides in-house dining options for breakfast and dinner.

What special offers are currently advertised?

Current offers include “Recharge with Nature: Stay Longer, Save More!”, “Spring hiking in May” from €847 per person for 7 nights, and “The Burning Dolomites” from €139 per person per day with breakfast and dinner included.

How can I make a reservation?

You can click the “Book” or “Request” buttons on the website or contact the hotel directly by phone or email to secure your stay.

What are the hotel’s contact details?

Phone: +39 0471 706 308. Email: info@hotelkastelruth.com.

Which languages does the website support?

Content is available in English, German, and Italian; a Google Translator option is also provided.

Can I purchase a gift voucher?

Yes. A “Gift voucher” link on the website allows you to buy vouchers for future stays or as presents.

Is Hotel Villa Kastelruth part of any hotel associations?

The property is listed as a partner of “Historic Hotels of Europe” and Booking Südtirol.

Does the hotel have social media channels?

Yes. Hotel Villa Kastelruth maintains profiles on Instagram and Facebook.

Where can I check up-to-date prices?

A dedicated “Prices” section on the website displays current rate information.

Where can I view photos of the property?

Visit the “Pictures” section of the website to see images of rooms, facilities, and surroundings.

Is there information about the hotel’s history?

Yes. The site includes a “History” page detailing background information on the property.

Can I book through Booking Südtirol?

Booking Südtirol is listed as a partner link, indicating that reservations can also be made via that platform.

What is the hotel’s company registration number?

The registration/VAT number is IT 00859260218.

How many guest rooms does Hotel Villa Kastelruth have?

The hotel offers 29 elegant rooms, providing an intimate and exclusive atmosphere for guests.

Are there employment opportunities at Hotel Villa Kastelruth?

Yes. The official website includes a dedicated “Jobs” section that lists current vacancies at Hotel Villa Kastelruth and provides instructions for submitting an application.

Does Hotel Villa Kastelruth provide a sunny garden or outdoor lounging area, and how sunny is the setting around the property?

Yes. Hotel Villa Kastelruth enjoys more than 300 days of sunshine a year in its Castelrotto location. Guests can unwind in the hotel’s sunny garden—which complements the year-round heated panoramic pool and sauna facilities—while soaking up the plentiful alpine sunshine.

Who is Hotel Villa Kastelruth particularly suitable for?

The hotel highlights itself as ideal for skiers and other winter-sports enthusiasts, active hikers, and wellness lovers, making it a versatile choice for guests seeking mountain activities or relaxation.

Do the pool and sauna areas provide panoramic mountain views, and which mountain view is highlighted from the outdoor pool?

Yes. Guests can relax in the year-round heated outdoor pool and the panoramic saunas while enjoying sweeping views of the surrounding Dolomite peaks. The hotel particularly highlights a view of the Schlern from its outdoor pool.

Do the rooms at Hotel Villa Kastelruth offer views of the Dolomites?

Yes. The hotel’s description states that its 29 stylish rooms provide an exclusive atmosphere with views of the majestic Dolomite mountains.

Where can I find travel directions to Hotel Villa Kastelruth?

The official website features an “Anreise” (Arrival) link that provides detailed directions on how to reach the hotel by various means of transport.

How extensive are the hiking options near Hotel Villa Kastelruth?

The surrounding Castelrotto area offers roughly 450 km of marked hiking trails, giving guests a wide range of routes starting close to the hotel.

Which ski area can guests reach from Hotel Villa Kastelruth, and how many ski lifts serve it?

Guests staying at Hotel Villa Kastelruth can quickly access the Val Gardena - Alpe di Siusi ski area, a network served by 79 ski lifts that connect the slopes surrounding Castelrotto. Val Gardena - Alpe di Siusi is the largest resort within Dolomiti Superski, the worlds largest connected skiing area.

Does Hotel Villa Kastelruth offer half-board packages, and what kind of dinner is included?

Yes. Half-board arrangements are available and include breakfast and dinner. The evening meal is a four-course dinner featuring South Tyrolean and Italian specialities.

What does the "Dolomiti Super Première" early-season ski offer include?

The "Dolomiti Super Première | 4=3 / 8=6" package starts from €450 per person and lets you stay 4 nights for the price of 3 (or 8 nights for the price of 6) when booked between 5 and 19 December.

What is the "Happy Tuesday: Free stay on Tuesday night!" promotion?

This winter special is priced from €588 per person for 5 nights and grants guests a complimentary overnight stay on Tuesday; it is available for arrivals between 6 and 31 January.

When is the “Hiking During Blossom Season” package available?

The “Hiking During Blossom Season” package runs from mid-June to mid-July and focuses on enjoying the Dolomites while mountain flowers are in bloom.

Which mobile app does the website recommend for finding activities and planning travel around South Tyrol?

The website points guests to the official Südtirol Guide App, which lets you discover restaurants, hikes, events, museums and activities, book tickets, plan public-transport journeys and view nearby options via geolocation.

What types of activities are highlighted for visitors during the spring season in South Tyrol?

Spring suggestions include cycling, hiking along Waalwege irrigation-channel trails bordered by blossoming apple trees, combining late-season skiing with warm-weather outings, browsing farmers’ markets and enjoying evening aperitivi outdoors.

When is the “Berge in Flammen” offer available and what does it cost?

The “Berge in Flammen” package can be booked from September until mid-October and is priced from €121 per person per day with half board (breakfast and dinner) included.

When is the spring “Spring hiking in May” offer available, what does it cost, and which complimentary balance activities are included?

The spring offer is available for arrivals between 5 May and 30 June 2026 and is priced from €847 per person for a 7-night stay. Guests can also join free weekly balance experiences organised with the Kastelruth / Seiser Alm Tourist Association: a Wednesday morning hike to the Tschafon refuge with mountaineer breakfast, a Thursday pottery workshop using natural materials, and a Friday yoga session on Calvary Hill followed by a healthy breakfast.

Which My Dolomiti apps can guests use, and where can they download them?

Dolomiti Superski promotes the “My Dolomiti Winter” and “My Dolomiti Summer” apps, available on both Google Play and the App Store. These free apps track on-mountain activities and award digital badges that can unlock prize opportunities.

Are professional ski and snowboard lessons available nearby?

Yes. The 12 Dolomiti Superski resorts surrounding Castelrotto host accredited ski schools that offer courses for every age group and ability level in both skiing and snowboarding.

Does Dolomiti Superski offer snowparks for freestyle enthusiasts?

Yes. The Dolomiti Superski network features 18 well-maintained snowparks equipped with half-pipes, rails, kickers and dedicated family zones.

What insurance options does Dolomiti Superski promote for mountain sports?

Dolomiti Superski highlights specialised insurance plans that cover skiing, biking and other mountain sports, ensuring protection against unforeseen incidents while you are active.

What is the "Sci Safari" experience mentioned by Dolomiti Superski?

The Sci Safari is a Dolomiti Superski winter experience that offers unlimited enjoyment on the slopes, breathtaking panoramic views and exclusive comfort while exploring different ski areas.

How many accommodation choices does Dolomiti Superski list in its lodging search?

Dolomiti Superski showcases more than 6,000 accommodation structures, providing travellers with an extensive selection of places to stay throughout the Dolomites.

How many ski areas make up the Dolomiti Superski network?

Dolomiti Superski comprises 12 ski areas, each offering its own slopes, services and ski schools.

How does the digital badge reward system in the My Dolomiti apps work?

The apps award digital badges based on your recorded mountain activities; the more badges you collect, the higher you climb the leaderboard and the greater your chances of earning attractive prizes and benefits.

Which cable car links Castelrotto to the Seiser Alm ski area?

The Seiser Alm Bahn connects Castelrotto with the Gröden–Seiser Alm ski region, giving guests direct gondola access to the slopes and hiking trails.

How many kilometres of ski slopes are accessible with the Dolomiti Superski lift pass?

The Dolomiti Superski lift pass gives you access to 1,200 kilometres of ski slopes spread across its 12 ski areas.

Which iconic ski circuits can be explored within the Dolomiti Superski area?

Dolomiti Superski highlights two legendary ski tours: the Sellaronda and the Giro della Grande Guerra, both offering scenic full-day circuits on interconnected lifts and pistes.

What is the Dolomiti Bike Galaxy?

The Dolomiti Bike Galaxy is a network of bike tours featuring breathtaking mountain panoramas where climbs and descents alternate with spectacular views, turning every outing into a unique adventure.

What does the Dolomiti Supersummer Liftpass include for summer visitors?

With the Dolomiti Supersummer Liftpass you can access more than 400 km of dedicated bike routes and around 10,000 km of hiking trails, enabling unlimited mountain exploration in the Dolomites during the summer season.

Is the Dolomiti Supersummer Liftpass valid on the Ortisei–Furnes–Seceda cableways?

No. The Dolomiti Supersummer pass is not valid on the Ortisei–Furnes, Furnes–Seceda and Fermeda–Seceda lifts that serve the Seceda area.

What sister properties does Hotel Villa Kastelruth have, and where are they located?

Hotel Villa Kastelruth’s partner accommodations include Hotel Angelo Engel, Hotel Stetteneck, and Villa Angelino in Ortisei, Family Hotel Posta in Santa Cristina, and Cavallino d'Oro in Castelrotto.

When and why were the Dolomites designated a UNESCO World Heritage Site?

The Dolomites were inscribed on the UNESCO World Heritage List on 26 June 2009 because of their outstanding scenic beauty and unique geological and geomorphological significance.

Is there an early-bird discount for purchasing Dolomiti Superski lift passes?

Yes. Dolomiti Superski grants a 5 % discount on daily or multi-day skipasses bought at least two days before the first day of validity.

Which accommodation categories can be selected in the Dolomiti Superski lodging search?

When searching for a place to stay, you can filter by Hotel, Bed & Breakfast, Apartment, Mountain Hut (Rifugio) or Campsite.

What happens at Kastelruth’s Easter market and what is the schedule?

Held annually on Holy Saturday from 09:00 to 16:00 in Kastelruth’s historic centre or village square, the Easter market features stalls with local handicrafts and products such as woodwork, textiles, ceramics, jewellery, handmade candles, herbs, cheeses, clothing and decorations. Children can also join an Easter-egg hunt at 10:00 on the village square.

What is Törggelen and in which months can visitors enjoy it in South Tyrol?

Törggelen is an autumn tradition where locals meet after the grape harvest to share new wine (‘Suser’) alongside dishes like kraut, dumplings, smoked meats, cheese, krapfen and roasted chestnuts; traditional taverns serve these special menus from October until the end of November.

Does the hotel provide a shuttle to the Alpe di Siusi cable car, and is there a return shuttle back to the hotel?

Yes. A complimentary morning shuttle departs every 30 minutes from 08:00 to 10:00, taking guests from Hotel Villa Kastelruth to the Alpe di Siusi cable car in Siusi. No return shuttle is operated by the hotel; after skiing or hiking guests can return using the free public ski bus or a private taxi.

Can I collect my ski pass at the hotel reception?

Yes. With the skipass service, you can buy your Dolomiti Superski or Val Gardena – Alpe di Siusi pass online before arrival and simply pick it up at the hotel reception.

Where can guests rent ski equipment, and is there a ski-rental discount for hotel guests?

Dolomiti Superski provides numerous rental outlets across its ski areas. Hotel guests receive a 20% discount at the Sporthaus Fill rental shop, and rented equipment can be delivered to the ski depot at the Alpe di Siusi lift station.

Does the hotel cater to special dietary requirements?

Yes. Vegetarian, lactose-free and gluten-free menu options are available on request for breakfast and the four-course evening dinner.

How does Hotel Villa Kastelruth support sustainability and the local community?

The hotel prioritises regional sourcing in food, furnishings and services, collaborates with South Tyrolean artisans, and supports local clubs, cultural events and social projects focused on inclusion and youth training.

Does Hotel Villa Kastelruth offer a travel cancellation insurance option?

Yes. The hotel recommends the “Hotelstorno Plus” travel cancellation insurance in cooperation with Europäische Reiseversicherung AG to protect guests against unexpected trip cancellations.

Can I pay my booking deposit and the Hotelstorno Plus insurance premium online in one transaction?

Yes. The website provides a secure online payment facility that lets you pay the required deposit together with the Hotelstorno Plus insurance premium in a single step.

Is Wi-Fi complimentary and available throughout the hotel?

Yes. Complimentary Wi-Fi is available in all guest rooms and throughout the hotel’s public areas.

Is on-site parking available for guests, and is there any additional cost?

Yes. Guests can use complimentary outdoor parking on site. An indoor or underground garage space can be reserved for approximately €10 per day; motorbikes and convertibles may park in the garage free of charge.

What outdoor equipment can guests borrow from the hotel?

The hotel provides complimentary rental of backpacks, hiking poles and trail maps.

Can the hotel arrange shuttle transfers from nearby train stations?

Yes. Upon request, Hotel Villa Kastelruth organises luggage and shuttle services from nearby train stations for arriving or departing guests.

Are guided mountain bike tours organised for guests during the summer season?

Yes. The hotel’s summer activity programme specifically includes guided MTB tours that let guests explore the Dolomites on two wheels with experienced guidance.

What is the hotel's CIN (Codice Identificativo Nazionale) code?

The legal-information page lists the CIN code for Hotel Villa Kastelruth as IT021019A15BO7IZAY.

What medical therapies were offered when the property first opened as the Kurpension Kastelruth in 1905?

Historical records state that the original sanatorium provided electro- and hydrotherapy as well as various baths and massages targeting one or more joints, all promoted as treatments in the clean mountain air and pure drinking water environment.

Which saunas are available at Hotel Villa Kastelruth, and what temperature and humidity does the Finnish panoramic sauna maintain?

Hotel Villa Kastelruth offers two different sauna experiences: a BIO sauna located in a wooden garden hut and a Finnish panoramic sauna with mountain views. The Finnish panoramic sauna operates at approximately 80–90 °C with 10–15 % humidity, providing a classic dry-heat session.

Is an afternoon snack included for hotel guests?

Yes. A complimentary afternoon snack featuring a selection of sweet and savoury treats is served daily.

Does the hotel host a weekly welcome aperitif?

Yes. Each week the hotel organises a welcome aperitif where guests receive refreshments and an overview of the upcoming activity programme.

Can the hotel assist with e-bike rentals and tours?

Yes. E-bike rentals and organised tours are available in town, and the hotel staff will gladly help arrange them for you.

Is the outdoor pool heated year-round, and what are its size and depth?

Yes. The outdoor pool is heated to approximately 33 °C and is available year-round. It measures about 15 metres in length and maintains a consistent depth of roughly 1.50 metres across its entire area (there is no separate shallow section).

Does the hotel provide a late-riser breakfast option?

Yes. A generous breakfast buffet for late risers is served each morning, allowing guests to start the day at a relaxed pace.

Do guests receive a Südtirol Guest Pass, and what public-transport benefits does it provide?

Yes. Every guest is issued the Alto Adige (Südtirol) Guest Pass, which grants unlimited travel on regional buses, trains and selected cable cars throughout South Tyrol during the stay. It includes free travel on four regional train lines and about 200 bus routes with roughly 3,000 stops, and connects to more than 550 km of cycle paths across South Tyrol.

What renewable energy source powers the hotel’s electricity supply?

Hotel Villa Kastelruth purchases its electricity exclusively from 100 % South Tyrolean hydropower as part of its sustainability programme.

Can guests borrow snowshoes and poles for winter excursions?

Yes. Hotel Villa Kastelruth lends snowshoes and poles free of charge so guests can join the guided hikes or explore the snowy trails independently.

Do any rooms feature a private balcony?

Yes. Many of the six room categories include a balcony that offers scenic views of the Sciliar and surrounding Dolomites.

Are guided snowshoe hikes free for hotel guests, and how often are they organised?

Yes. A certified mountain guide leads complimentary snowshoe hikes for hotel guests once per week during the winter season. Participation and the use of hotel-provided equipment are free of charge.

Does Hotel Villa Kastelruth use eco-friendly cleaning products?

Yes. The sustainability guidelines state that eco-certified cleaning products and recycled paper are used whenever possible.

How often are towels and bed linens changed during a stay?

To conserve resources, towels and linens are replaced only on request; fresh pool and sauna towels are provided when needed.

Does the hotel prepare packed lunches for day trips?

No. In line with its sustainability approach, the hotel does not offer packed lunches and instead encourages guests to dine at local mountain huts and alpine taverns along their route.

Are guests advised to bring their own slippers?

Yes. The sustainability policy kindly asks guests to bring their own slippers to reduce single-use amenities.

When was Hotel Villa Kastelruth originally built and opened, and who built it?

The property was planned and constructed by the local physician Dr. Luis Mayr, who started work in 1903. The sanatorium, then called Kurpension Kastelruth, officially opened in 1905 and originally served as a mountain health retreat.

Is complimentary spring water available during meals at the hotel?

Yes. Guests are served pure still spring water from the nearby Marinzen source with every meal, and it is provided free of charge.

Is there a hot jacuzzi or whirlpool available to guests, and what temperature is it maintained at?

Yes. A hot jacuzzi/whirlpool is located in the hotel’s garden and is available to all guests as part of the wellness facilities. It is kept at approximately 36 °C.

Are there cross-country skiing trails accessible from the hotel?

Yes. Guests can use a 3 km cross-country trail in Kastelruth itself or explore 80 km of classic and skating tracks on the nearby Seiser Alm plateau, a renowned World-Cup training area.

Do any rooms, such as the Junior Suites or Panorama Suite, provide an electric kettle with complimentary teas?

Yes. Both the Junior Suites and the Panorama Suite include an electric kettle along with a complimentary selection of teas for in-room preparation.

Does the hotel focus on regional and seasonal ingredients in its cuisine?

Yes. The sustainability guidelines state that the kitchen prioritises fresh, seasonal produce and sources regional products such as farmhouse butter, orchard apple juice and organic South Tyrolean milk wherever possible.

Does the hotel organise complimentary guided hikes in summer, who leads them, and what areas do they cover?

Yes. From May the hotel’s certified hiking guide Viktor accompanies guests free of charge on discovery tours that explore hidden places, stories and natural secrets of the Schlern region and the wider South-Tyrolean Dolomites.

What happens to furniture and equipment when they are replaced at Villa Kastelruth?

In keeping with its sustainability philosophy, the hotel donates or repurposes furniture and equipment whenever items are renewed, extending their useful life and avoiding unnecessary waste.

What family programme featuring “Witch Martha” is available in the Alpe di Siusi region?

The regional ‘Witch Martha’ programme offers guided night walks, nature-exploration tours and child-friendly visits to sites such as Prösels Castle, plus seasonal highlights like the Mystical Night of Legends, giving families playful, educational experiences close to the hotel.

How long is the Südtirol Guest Pass valid, and what if I stay more than a week?

The Südtirol Guest Pass is valid for 7 days. Guests staying longer than one week automatically receive a second pass after the first 7-day period ends.

Is the Südtirol Guest Pass transferable to other people?

No. The Südtirol Guest Pass is personal, non-transferable and must be validated each time it is used for travel.

When and where is the weekly farmers' market held in Kastelruth?

A farmers' market takes place every Wednesday from mid-July to August, running from 09:00 to 19:00 on the village square in Kastelruth.

What are the 2026 dates and times for the APPAT – ARTIS traditional craft market?

The APPAT – ARTIS craft market will be held on 21 July 2026 and 18 August 2026, each day from 09:00 to 18:00 in Kastelruth’s village square.

What public parking facilities are available in Castelrotto village?

Castelrotto offers a central paid car park in the village centre, additional parking near the Marinzen cable car, at the Dolomiti Despar supermarket, and at both the village entrance and exit. Longer stays are best accommodated in the sign-posted fee-based parking garages.

Which transport services are NOT included in the Südtirol Guest Pass?

The Südtirol Guest Pass does not cover the Seiser Alm cable car, local bus lines 10 and 11, or the Marinzen cable car.

Is there a beginner-friendly ski lift in Castelrotto village and how much does it cost?

Yes. The new village T-bar lift beside the Liftstüberl restaurant serves an easy 450-metre slope and is ideal for beginners; a 10-point card costs €25 and a 20-point card costs €45.

What is the “More Days, More Savings!” offer, how much can I save, and when is it valid?

“More Days, More Savings!” is a year-round long-stay promotion that provides discounted rates to guests who extend their holiday. You receive roughly 8% off the daily rate when you stay more than three nights and about 13% off when you stay more than seven nights.

What measures does Hotel Villa Kastelruth take to ensure fair and supportive working conditions for its staff?

The sustainability policy guarantees fair wages, set working hours, ongoing language and professional training, team involvement in decisions at regular meetings, and free use of guided hikes, ski tours and the gym for all employees.

Where is the family funpark in Kastelruth located and what activities are offered?

The small funpark sits next to the village lift by the Liftstüberl restaurant on Marinzenweg 35 in Kastelruth. It provides areas for skiing, tobogganing and general snow play, giving families an easy-access winter playground.

Why is the Seiser Alm ski area considered especially family-friendly?

The Seiser Alm was ranked best Alpine ski region in the “Family/children” category by the German AA thanks to its easy- and medium-grade pistes, family-oriented ski schools, a ski kindergarten, and the themed Witches’ Tour designed for young skiers.

What is the “Pop Star Hike” with Alexander Rier and when does it take place?

On the Tuesday following the Kastelruther Spatzenfest, local pop singer Alexander Rier leads a relaxed 2 km walk around Castelrotto, followed by food, a short concert and autograph signing for fans.

What happens during the traditional “Bringing Down of the Cattle” celebration?

Held on the Saturday before harvest time, farmers guide their cattle from the Seiser Alm back to the valley; the homecoming is celebrated with markets, food and drink stalls, music and dancing in both Compaccio and Castelrotto.

Which amenities are standard in every guest room, and are bathrobes, slippers and spa bags provided?

All rooms include wooden floors, free Wi-Fi, a television, a safe, premium courtesy products, and plush bathrobes and slippers; many rooms also have a balcony overlooking the Dolomites. Every room is also equipped with a spa bag for use during the stay.

Is data transmitted securely when I book online?

Yes. The website uses SSL/TLS encryption, indicated by the “https://” address and lock symbol, ensuring that any information you submit cannot be read by third parties.

What energy-saving measures has Hotel Villa Kastelruth implemented?

The sustainability programme lists LED lighting throughout the property, a KNX building-control system that switches lights and devices off automatically, latest-generation energy-efficient kitchen appliances, individual heating controls in every room, and a transparent pool cover that traps solar heat to reduce energy consumption.

Where can guests enjoy a horse-drawn sleigh ride in winter?

The winter activity guide recommends romantic horse-drawn sleigh rides that depart from the Alpe di Siusi cable-car mountain station and glide across the snow-covered high-alpine pasture, with opportunities to stop at welcoming mountain huts en route.

Is the local tourist tax included in the room rate, what is the amount, and who is exempt?

No. The rates shown on the Prices page already cover half board but exclude the mandatory local tourist tax, which is added separately at check-out. The local tourist tax is €3.50 per person per night. Children under 14 years are exempt from paying it.

What rights do I have regarding my personal data submitted via the website?

You may at any time request free information about your stored data, its origin, recipients and purpose, and you can ask for the data to be corrected, blocked or deleted by contacting the address listed in the legal notice.

Which third-party services are integrated into the website and why are they used?

The site employs Google Web Fonts for consistent typography, Google Maps to show location information, and Google Analytics cookies for anonymous usage statistics, each used under Art. 6 (1) (f) DSGVO to improve functionality and presentation.

How often does the hotel offer complimentary ski guiding in winter, and what does it involve?

In winter, Hotel Villa Kastelruth organises complimentary ski-guiding outings led by a certified guide three times per week, giving guests expert direction on the slopes and offering additional advice for other winter activities such as snowshoe hikes.

Is there a fitness room, and what equipment does it provide?

Yes. A modern fitness room is available to all guests and features both cardio machines and strength-training equipment.

Who conducts the historical village and bell-tower tour in Kastelruth, and what can participants expect?

Local expert Oswald Tröbinger conducts the guided tour, which lasts about one hour. He explains the history of Kastelruth, tells why the church and its 82-metre tower were built separately, and leads participants up more than 300 steps to a viewing platform with panoramic views of the village and surrounding landscape.

Does the website use cookies, and can I disable them?

Yes. The privacy notice states that cookies are used to continuously improve navigation. You may delete stored cookies at any time or configure your browser to block them, although some site functions may then not work properly.

How long is personal data kept after I submit a request through the contact form?

Personal data entered in the contact form are stored only for the period strictly necessary to process and answer your request.

Where is personal data processed, and are transfers outside the EU possible?

Processing takes place mainly within the company’s workplaces inside EU or EEC countries. Any transfer to non-EU locations requires customer approval and must meet the GDPR safeguards outlined in Articles 44 ff.

Who owns and operates Hotel Villa Kastelruth, and who is responsible for processing personal data collected on the website?

The privacy notice names Nima Demetz GmbH as the company that operates Hotel Villa Kastelruth and acts as the data controller responsible for processing personal data gathered through the website.

Which organisation receives my data when the Südtirol Guest Pass is issued?

For the creation of the Südtirol Guest Pass, your personal data are transmitted to the Consorzio Mobilità (VAT 02735170215), which serves as the pass’s central coordination body and an independent data controller.

Where is the Kastelruth Tourist Association located and how can I contact them?

The Kastelruth Tourist Association is based at Ansitz Laechler, Piazza Kraus 2, I-39040 Castelrotto. You can reach the team by phone on +39 0471 706333, mobile +39 377 3021077, or email at info@kastelruth.com.

Are there tobogganing opportunities near Hotel Villa Kastelruth?

Yes. The hotel’s winter activity guide lists tobogganing among the snow-based pursuits available in Castelrotto and on the nearby Alpe di Siusi plateau, giving guests the chance to enjoy local sled runs during their stay.

Can I opt out of receiving promotional emails from Hotel Villa Kastelruth?

Yes. The privacy notice expressly forbids the use of published contact data for unsolicited promotional emails, and you may object at any time to any marketing messages that you did not request.

How does Hotel Villa Kastelruth reduce food waste in its restaurant service?

The sustainability guidelines state that breakfast orders are collected in advance through morning menu selections, allowing the kitchen to prepare only the portions needed and thereby minimise food waste.

What eco-friendly travel options does the hotel encourage for guests during their stay?

Each guest receives the Südtirol Guest Pass for unlimited use of regional buses, trains and selected cable cars, and the activity programme is designed around nearby experiences to limit private car use and reduce traffic.

Which service does Hotel Villa Kastelruth use to distribute its newsletters?

Hotel Villa Kastelruth sends its newsletters via Brevo, a platform operated by Sendinblue GmbH. Subscriber data are stored on Brevo servers located within the EU.

Which cross-country skiing association is the Seiser Alm a member of?

The Seiser Alm belongs to the Dolomiti Nordic Ski association, a network that comprises about 1,300 km of cross-country trails throughout the Dolomites.

What nighttime cross-country event takes place on the Seiser Alm?

The Seiser Alm hosts the Moonlight Classic, a special night race that lets participants ski the plateau’s trails under evening illumination.

What legal basis allows the hotel to process my personal data for issuing the Südtirol Guest Pass?

The Guest Pass privacy notice states that your data are processed under Article 6(1)(b) of the GDPR, which permits processing necessary for the performance of a contract.

Whom can I contact with privacy questions related to the Südtirol Guest Pass?

For any inquiries about data processing for the Guest Pass, you can email privacy@moko.bz.it, the address provided by the Consorzio Mobilità—autonomous data controller for the pass.

Why are certain fields on the website’s contact form marked as mandatory?

Fields marked with an asterisk are essential for handling your request; if they are left blank, the hotel may be unable to respond or provide the desired service.

How many kilometres of ski pistes are available in the Seiser Alm / Val Gardena ski region?

The Seiser Alm / Val Gardena ski region offers about 60 km of groomed ski pistes that guests can enjoy during the winter season.

What makes the Seiser Alm Snowpark special for freestyle skiers and snowboarders?

The Seiser Alm Snowpark features more than 70 kickers, rails and boxes, is listed among Europe’s top-10 terrain parks and was ranked in the world’s top 3 at the World Ski Awards.

What are the summer 2026 opening hours of the Kastelruth Tourist Association?

From 8 June to 21 June 2026 it is open Monday–Saturday 08:30–12:30 & 14:00–18:00 and closed on Sunday. From 22 June to 14 August 2026 it keeps the same weekday hours, opens Sunday 09:00–12:00, and remains closed on Saturday 15 August.

Which server log data are recorded automatically, and what is the legal basis for collecting them?

Server log files capture your browser type and version, operating system, referrer URL, host name of the accessing computer, the time of the server request, and your IP address. These data are processed under Article 6 (1) (f) of the GDPR, which permits processing when it is necessary to pursue the website operator’s legitimate interests.

When does the Friday farmers’ market take place in Kastelruth?

A traditional farmers’ market is held on the village square every Friday morning during the summer season.

What is Seiser Alm Balance and when is it offered?

Seiser Alm Balance is a spring programme of wellness-themed events and workshops that help visitors recharge body and mind before summer.

On what legal basis is contact-form data processed, and can I withdraw my consent?

The privacy notice specifies that data submitted via the contact form are processed solely with your consent under Article 6(1)(a) of the GDPR. You may revoke that consent at any time by sending an informal email request to the hotel.

Is a deposit required, and which payment methods are accepted for bookings and on-site services?

Yes. A 30% deposit is required to confirm a booking and may be paid via an online payment link or bank transfer. On site, balances can be settled by credit card, cash, or instant bank transfer.

Does Hotel Villa Kastelruth allow pets, and what restrictions or additional charges apply?

Dogs are accepted on request at €25 per day, meals excluded. They are not permitted in the garden, pool or dining areas. Cats and other pets are not allowed.

Does the hotel offer facilities or rooms adapted for guests with disabilities?

The hotel does not provide rooms or facilities adapted for guests with disabilities. Such accommodations are not available on-site.

What is the hotel's cancellation or modification policy for reservations?

Reservations can be cancelled free of charge up to 21 days before arrival. Cancellations made 20–8 days prior incur a charge of 50 % of the total booking amount, while those made within 7 days or in the event of a no-show are charged 100 %. When cancelled within the free period, the deposit may be either refunded or credited toward a future stay.

Do I have the right to request a copy of my personal data in a machine-readable format?

Yes. The privacy policy states that any data subject may exercise the right to data portability and receive their personal data in a structured, commonly used, machine-readable format or request its direct transfer to another controller, in line with Article 20 of the GDPR.

How long are my personal data kept for administrative tasks such as invoicing and taxation?

For internal management and operational activities—including the conservation of invoices, administrative and tax information—your personal data are stored for a period that corresponds to the time limits required by applicable law, as specified in the privacy notice.

Does the website use profiling for marketing, and can I object to it?

Yes. The privacy notice states that profiling is performed for marketing purposes and that the hotel has agreements with third-party providers for this activity. The privacy policy also affirms your right to object at any time to automated processing, including profiling, unless the processing is necessary for contract performance or other overriding legitimate reasons are demonstrated by the controller.

Is breakfast always included in the room rate, or can it be booked separately?

Breakfast is included in every room rate and cannot be booked separately.

Do the rooms have air conditioning or ceiling fans for summer stays?

The rooms are not equipped with air conditioning. Portable fans can be provided on request for added comfort during summer stays.

Is there a dedicated ski or bike storage room on site, and what security measures and cyclist services are provided?

Yes. The hotel offers a dedicated storage room equipped with heated ski-boot dryers for winter gear and secure space for bicycles. Cyclists also benefit from practical services such as repair tools, a washing area and bike-transport assistance. All entrances to the storage area are monitored by CCTV, although the interior of the room itself is not under video surveillance.

Does the hotel offer a laundry or ironing service for guests?

Yes. Laundry and ironing services are available for an additional fee, with charges applied per individual item.

Are airport transfers available, and what are the rates or booking procedure?

Airport transfers can be arranged through reception. Rates vary based on the destination, number of passengers, and the time of day or night the service is required.

Does Hotel Villa Kastelruth provide electric vehicle (EV) charging stations for guests?

No. Hotel Villa Kastelruth does not provide EV charging stations for guests.

What are the opening hours of the pool, saunas and wellness area?

The pool, saunas, and wellness area are open from 15:00 to 20:00.

Is the hotel open year-round or does it close during certain seasons for maintenance?

The hotel is open approximately 10 months a year and closes for maintenance in April and November.

Are there any conference or meeting rooms available for business events or private gatherings?

No, conference or meeting rooms are not available for business events or private gatherings.

Does the hotel offer babysitting or child-minding services for families with young children?

No, the hotel does not offer babysitting or child-minding services.

What does the "Summer Retreat in the Dolomites" offer include?

The offer is available from the end of July to mid-September and includes 4 nights with half board from €520 per person. It highlights guided hikes, the year-round heated outdoor pool, the sunny garden and panoramic terraces, breakfast buffet, afternoon snack, and a refined four-course dinner.

Is there a Sunday arrival benefit in the "Summer Retreat in the Dolomites" package?

Yes. The offer states that guests arriving on Sunday receive a welcome cocktail.

Does the "The Burning Dolomites" offer require a minimum stay?

Yes. The offer price is stated as a price per person and night for stays of at least 7 nights.

What languages are spoken by the hotel staff at reception and during guest services?

The languages spoken by the hotel staff at reception and during guest services are not available in the retrieved context.

Are spa treatments or massages currently available, and how can guests book them?

Spa treatments are not available at the hotel. However, reception can arrange treatments for guests at a nearby facility.

Are non-staying guests allowed to use the pool, sauna, restaurant, or bar?

No, non-staying guests are not allowed to use these facilities.

Are there age restrictions for using the pool, sauna, jacuzzi, or fitness areas?

There are no age restrictions for use of the pool. The sauna may be used from age 14. Parents are asked to supervise children at all times and help maintain a quiet, relaxing atmosphere for all guests.

What is Hotel Villa Kastelruth’s official website?

The official website listed for Hotel Villa Kastelruth is www.hotelkastelruth.com.

When is the “Dolomiti Spring Days” package available, and what free-night, ski-pass, ski-rental and lesson benefits does it include?

The “Dolomiti Spring Days” offer runs from 13 to 30 March and costs from €828 per person for a 7-night stay. The offer states that guests can stay 7 nights for the price of 6 with a 6=5 ski pass. From 21 March 2027, guests can stay 4 nights for the price of 3 with a 4=3 ski pass. The same benefits also apply to ski rental and group ski lessons.

What are the daily serving times for breakfast, afternoon snack, and dinner?

Breakfast is served from 07:30 to 10:00, the afternoon snack from 16:00 to 17:30, and dinner from 18:30 to 20:30.

What is the maximum occupancy and bed configuration for each room category?

All rooms are equipped with two 90 x 200 meter beds that can be joined as a double bed or separated as twin beds. Most rooms can accommodate an extra bed: Standard rooms are generally not suited for an extra bed except for one room, Comfort rooms allow up to 1 extra bed, Superior and Deluxe rooms allow up to 2 extra beds, Junior Suites allow up to 3 extra beds, and Panorama Suites allow up to 2 extra beds. Some rooms also have a sleeping sofa already installed.

Is luggage storage available before check-in or after check-out?

Yes, luggage storage is available.

Can guests reserve specific room features such as a balcony or panoramic view?

Guests may request specific room features, subject to availability.

Has Hotel Villa Kastelruth been recently renovated?

Yes. The hotel is described as recently renovated or refurbished in accordance with alpine tradition and with great attention to detail.

What is the registered company name and legal entity form of Hotel Villa Kastelruth?

The registered company name and legal entity form is Nima Demetz Srl.

What winter options are suggested for guests who do not ski?

For guests who prefer a winter holiday without skis, Hotel Villa Kastelruth highlights guided snowshoe hikes, peaceful winter walks, and tobogganing. The hotel also points to the atmosphere of Castelrotto’s car-free village centre.

Which motorway is recommended when arriving at Hotel Villa Kastelruth by car?

The hotel information recommends taking the A22 Brenner motorway for easy access when arriving by car. Hotel Villa Kastelruth is located in the historic centre of Castelrotto.

What is Castelrotto called in German?

The hotel notes that Castelrotto is called “Kastelruth” in German. The hotel uses this German name in its own name, Hotel Villa Kastelruth.

Are all rooms at Hotel Villa Kastelruth the same, and how many room categories are offered?

No. The hotel states that no two rooms at Villa Kastelruth are the same. It offers six distinct room categories, each combining alpine charm with modern comfort.

What child rates or age-based discounts apply for accommodation and meals?

Children staying in an extra bed receive age-based reductions. Children from 0 to 2.9 years are charged €20 per day; children from 3 to 7.9 years receive a 50% reduction; and children from 8 years receive a 30% reduction.

Are hypoallergenic bedding or allergy-friendly rooms available?

Hypoallergenic bedding and allergy-friendly rooms are not available.

Are connecting rooms available for families or groups?

Connecting rooms are generally not available. Only one Comfort Room can be connected to a neighboring single room.

Is there a hotel bar or lounge for guests, and what are its opening hours?

Yes, a hotel bar or lounge is available for guests. It is open from 15:00 to 23:00.

How far is the hotel from the nearest bus stop, train station, and cable car?

The hotel is an 8-minute drive from the Alpe di Siusi cable car and a 3-minute walk from the Kastelruth, Dorf bus stop.

Can guests charge e-bike batteries on site?

Yes, guests can charge e-bike batteries on site.

What is the size in square metres of each room category?

The room sizes are: Single 16 sqm, Standard 17 sqm, Comfort 20 sqm, Superior 23 sqm, Deluxe 31 m², Junior Suite 35 m², and Panorama Suite 35 m².

Do all guest rooms have private bathrooms, and what bathroom fixtures are included?

Yes. All guest rooms have private bathrooms equipped with a walk-in shower, bidet, WC, and sink.

Is room service available, and during what hours?

Room service is available during reception opening hours, from 08:00 to 22:00.

Is lunch available at the hotel, or are only breakfast, afternoon snack, and dinner served?

Lunch is not available.

Is daily housekeeping provided, and can guests opt out of it?

Yes, daily housekeeping is provided, and guests can opt out of it.

Are the pool, sauna, jacuzzi, and fitness facilities included in the room rate or subject to extra charges?

Yes, they are included in the room rate.

Can guests book bed-and-breakfast only, half board, or other board options for regular stays?

Guests can book regular stays with either bed-and-breakfast or half board.

Are single-occupancy stays or single-use room rates available?

Yes, single-occupancy stays or single-use room rates are available.

Is online check-in or pre-arrival registration available?

Yes, online check-in or pre-arrival registration is available.

Is there an after-hours emergency contact or night staff when reception is closed?

Yes call "9" at the reception or 119 in case of serious medical emergency

Are guest rooms soundproofed, or can guests request a particularly quiet room?

Yes

Are allergen-labeled menus or cross-contamination precautions available for guests with food allergies?

no

Do all room categories include a refrigerator or minibar?

Yes. Every guest room at Hotel Villa Kastelruth—including Deluxe Rooms, Junior Suites and the Panorama Suite—is equipped with a refrigerator for guest convenience, allowing you to store medication, baby food or drinks during your stay.

What is the minimum age required to book a room or check in without an adult?

16

How many single rooms does Hotel Villa Kastelruth have and what features do they include?

The hotel has one single room measuring 12 m². It offers a balcony and a walk-in shower, and it can be connected to the neighbouring Comfort Room on request.

Which direction do Standard Rooms face, and what complimentary amenities do they include?

Standard Rooms are north-facing and are equipped with fluffy bathrobes and slippers for guest use.

How many balconies does the Panorama Suite have, and which directions do they face?

The Panorama Suite offers two private balconies—one facing south and the other east—providing sweeping views of the Sciliar mountain and the Renon plateau sunset.

Do Junior Suites come with two televisions?

Yes. Every Junior Suite features a primary TV in the bedroom and a second TV in the separate living area.

Which room categories provide a separate living area with a sofa?

Both the Junior Suite and the Panorama Suite include a separate living area furnished with a sofa.

What key features distinguish the Comfort Rooms and can they be connected to other rooms?

Comfort Rooms measure 22 m², sleep 2 guests, and feature classic country-house décor, a bathroom with shower and bidet, and—in some units—a balcony. Select Comfort Rooms can connect to the neighbouring single room to form a larger family unit, and an extra bed can be added on request.

Which design styles are offered for Superior Rooms, and what standard amenities do they include?

Superior Rooms (25 m²) come in either the rustic “Dolomites” style or the refined “Villa” style. All include wooden floors, a sitting area, modern bathroom with shower and bidet, and a refrigerator; some also have a private balcony, and up to two extra beds can be added on request.

Which direction do Deluxe Rooms face, and what mountain view can guests enjoy from their balcony or terrace?

Deluxe Rooms have a sunny south-east orientation that fills them with daylight. Their balcony or terrace overlooks the Sciliar (Schlern) mountain, providing striking panoramic views of the Dolomites.

What bathroom amenities are standard in every Deluxe Room?

Every Deluxe Room includes a renovated bathroom with a window, walk-in shower, bidet, and a bathroom scale.

Is late check-out available and what fees apply?

Late check-out is free of charge until 12:00 noon. Departures after this time incur a small supplement.

Is breakfast served buffet-style, à la carte, or both, and are hot dishes prepared to order?

Breakfast is served buffet-style. No information is available regarding à la carte service or whether hot dishes are prepared to order.

Is there an indoor or outdoor play area for children on site?

There is no indoor or outdoor play area on the hotel premises. However, a public children’s playground is located directly behind the hotel.

Do any rooms feature in-room coffee machines or espresso makers, or are only kettles provided?

Guest rooms do not feature in-room coffee machines or espresso makers. A kettle is provided for preparing hot beverages.

Which airport is closest to Hotel Villa Kastelruth and what is the typical transfer time?

Bolzano Airport is the nearest, with a transfer time of about 50 minutes. Innsbruck and Verona are roughly 1 hour 30 minutes away, while Milan, Venice, and Munich airports are each around a three-hour drive.

Does Hotel Villa Kastelruth run a loyalty or repeat-guest programme that offers special rates or benefits?

Hotel Villa Kastelruth does not operate a loyalty or repeat-guest programme. No special rates or benefits are currently offered to returning guests.

Are all public areas—such as the restaurant, wellness facilities and garden—wheelchair accessible even though no adapted guest rooms are offered?

Yes, all public areas—including the restaurant, wellness facilities, and garden—are fully wheelchair accessible.

Is there a children’s menu or kid-friendly meal option available at dinner for younger guests?

Yes. A dedicated children’s menu with kid-friendly meal options is available at dinner.

Is there a minimum-stay requirement during high-season or holiday periods?

Yes. During high-season periods, the hotel requires a minimum stay of 7 nights, with arrivals generally scheduled for Sunday.

What is the hotel’s smoking policy for rooms, balconies and outdoor areas?

Smoking is prohibited in all guest rooms and on balconies. Guests who wish to smoke may do so only in the hotel’s designated outdoor smoking area.

Are any parking spaces or hotel facilities adapted for guests with reduced mobility?

The hotel does not provide parking spaces or other facilities adapted for guests with reduced mobility.

Is there an iron and ironing board available for guest use in rooms or through reception?

Irons and ironing boards are not available in the guest rooms, and the reception does not offer them upon request.

Which credit card brands (e.g., Visa, MasterCard, American Express) are accepted for on-site payments?

Visa, MasterCard, and American Express are accepted for on-site payments. Guests may use any of these major credit cards to settle their bills.

Does the hotel hold any official environmental certifications or eco-labels?

The hotel currently holds no official environmental certifications. However, it is actively working toward achieving GSTC certification.

What are the rental rates for e-bikes or mountain bikes arranged through the hotel?

Rental rates vary based on factors such as bike type and rental duration. Prices generally start at approximately €80–€90.

Are hair dryers available in every guest room, or can they be requested from reception?

Yes. Hair dryers are available for guests during their stay.

Is the Panorama Suite located on the top floor of the hotel?

Yes. The Panorama Suite is situated on the hotel’s top floor and offers two balconies—one facing south and the other east—that overlook the Sciliar mountain and the Renon plateau sunset.

Which train station is closest to Hotel Villa Kastelruth, and how long does the transfer take?

The nearest train station is Bolzano, approximately 40 minutes away by car. Bressanone station is another option, at about 50 minutes by car.

Where is the nearest public electric vehicle (EV) charging station if none are available on site?

The nearest public electric vehicle (EV) charging station is located directly in front of the hotel. This station serves as the closest option when no on-site charging is available.

When was the Fermeda chairlift converted to a chairlift?

The Fermeda chairlift was converted from a ski lift to a chairlift in 1968.

How is short-term parking in Castelrotto regulated, and does the hotel provide parking discs?

Short-term parking zones in Castelrotto are regulated by parking discs that must show your arrival time. Hotel Villa Kastelruth does not supply these discs, so please bring your own if you intend to use the village’s timed parking areas. Complimentary outdoor parking is available on site, and garage spaces can be reserved for a daily fee.

Is there a dress code for dinner in the hotel restaurant?

There is no formal dress code for dinner; however, male guests are requested to avoid shorts and open shoes. Smart casual attire is appropriate.

Can guests request breakfast delivered to their room instead of dining in the restaurant?

Yes, guests may request breakfast to be served in their room. An additional charge applies for this service.

Is early check-in available, and are there any fees associated with it?

Standard check-in starts at 15:00. If the reserved room is ready earlier, guests may move in at no additional charge.

Are specific vegan menu options offered at breakfast and dinner without prior request?

Specific vegan menu options are not automatically provided at breakfast or dinner. Guests should not expect dedicated vegan dishes without arranging them in advance.

Do guest rooms include USB charging ports or international power adapters, and what options are available if my room doesn’t have them?

Some guest rooms are equipped with USB charging ports or international power adapters, but not all. If your room does not have them, you can request an adapter at reception; alternatively, we recommend bringing your own adapters or chargers to ensure availability.

What are the fees for adding an extra bed for adults or older children in each room category?

An extra bed for an adult is charged at the standard per-person rate for the chosen room category. Child discounts are as follows: ages 0–2.9 years, €20 per day; ages 3–7.9 years, 50 % reduction; ages 8 years and above, 30 % reduction.

Does the Panorama Suite include two televisions?

Yes. The Panorama Suite is equipped with two TVs—one in the bedroom and a second in the separate living area—so guests can watch their preferred programmes from either space.

How many parking spaces are available at the Seceda base-station car park?

The Seceda parking area offers a total of 120 parking spaces.

Do Junior Suites include a private balcony or terrace?

Yes. Every Junior Suite offers either a balcony or a terrace, giving guests their own outdoor space to enjoy fresh mountain air and views.

What is the starting nightly rate for a Comfort Room?

The 2026/27 price table shows that Comfort Rooms start from €134 per night when you book a stay of seven nights or more during the low-season period 28 February – 7 March 2027.

What is the starting nightly rate for a Deluxe Room?

According to the published 2026/27 prices, Deluxe Rooms are available from €189 per night for stays of seven nights or more in the low-season window 20 September – 8 October 2026.

What is the starting nightly rate for the Panorama Suite?

The Panorama Suite is priced from €182 per night when booked for seven nights or more in the lowest-priced period 28 February – 7 March 2027, as indicated in the 2026/27 price list.

What is the starting nightly rate for a Superior Room?

The 2026/27 price table lists Superior Rooms from €151 per night when you stay seven nights or more during the low-season window 28 February – 7 March 2027.

Do Deluxe Rooms include a bathroom scale?

Yes. Each Deluxe Room’s renovated bathroom is equipped with a scale, in addition to a walk-in shower, bidet and window.

Do Junior Suites feature wooden floors?

Yes. All Junior Suites are fitted with wooden floors, adding warm alpine character to their spacious layout.

Does the hotel organise any evening entertainment or live music events on site?

The hotel offers evening entertainment or live music events; scheduling varies from week to week. Typically, these events take place on Wednesdays.

Are pool and sauna towels available in the wellness area, or should guests bring their own towels from the room?

Pool towels are provided directly in the room in the wellness bag. For environmental reasons, no towels are provided directly in the SPA area,

Is the sauna area mixed-gender and textile-free, or is swimwear required?

Yes. The sauna area is mixed-gender and has no fixed textile rule; guests may choose to use it either nude or wearing swimwear, according to their personal preference.

Are there quiet-hours or specific nighttime noise policies in place to ensure restful sleep?

Quiet hours are in effect daily from 10:00 p.m. to 8:00 a.m. Guests are kindly asked to minimize noise during this period to ensure a restful environment for all.

What are the opening hours of the fitness room?

The fitness room is open from 7:00 a.m. to 8:00 p.m. Guests are welcome to use the facility at any time during these hours.

Is the hotel garage height-restricted, and what is the maximum vehicle height allowed?

The hotel garage is height-restricted. The maximum vehicle clearance is 2.50 m; vehicles exceeding this height cannot be accommodated.

Is tap water in guest rooms safe to drink, or should guests rely on bottled water?

Tap water in the guest rooms is safe to drink. There is no need to rely on bottled water.

Does the hotel provide assistance with luggage to and from guest rooms (porter service)?

Yes. The hotel offers porter service to assist with luggage to and from guest rooms.

At what altitude above sea level is Hotel Villa Kastelruth located?

Hotel Villa Kastelruth is situated at an altitude of 1,040 metres above sea level.

Are the in-room safes large enough to accommodate a standard laptop?

Yes. The in-room safes are large enough to accommodate a standard laptop.

Can guests request different pillow types (e.g., firm, soft, hypo-allergenic) to improve sleep comfort?

Different pillow types—including firm, soft, or hypo-allergenic—can be requested. Fulfillment depends on availability at the time of stay.

Are baby cots and high chairs available for infants and toddlers, and is there an additional fee for their use?

Baby cots are available on request for an additional fee. High chairs are provided free of charge.

Does the hotel have an elevator that serves every floor, including the top-floor Panorama Suite, so upper floors are accessible without stairs?

Yes. The elevator provides direct access to every floor, including the top-floor Panorama Suite, with no stairs required.

Which room categories include an electric kettle with a complimentary selection of teas?

Deluxe Rooms, Junior Suites, and the Panorama Suite each come with an electric kettle and a complimentary assortment of teas for in-room preparation.

Does the Panorama Suite include a refrigerator for guest use?

Yes. Every Panorama Suite is equipped with a refrigerator, allowing you to store drinks, snacks or medication during your stay.

What bathroom features does the Panorama Suite offer?

The Panorama Suite’s bathroom is newly renovated and includes a window for natural light, a walk-in shower and a bidet.

Are wheelchair-accessible restrooms available in the hotel’s public areas?

Yes. Wheelchair-accessible restrooms are available in the hotel’s public areas.

Is there a self-service laundry facility on site, or are only paid laundry and ironing services handled by staff?

The hotel does not offer a self-service laundry facility. Laundry and ironing are available exclusively as paid services handled by staff.

What is the starting nightly rate for a Standard Room?

The starting nightly rate for a Standard Room is about Euro per person.

What is the starting nightly rate for the Single Room?

The starting nightly rate for the Single Room is about €100. This figure represents the approximate cost per night.

What are the reception opening hours, and how are late arrivals or after-hours assistance handled?

The front desk is staffed daily from 08:00 to 22:00. Guests arriving after 22:00 can notify reception in advance and will receive late check-in instructions for self check-in. Outside staffed hours, assistance remains available via the hotel’s 24-hour emergency phone line.

Are sun loungers and umbrellas provided by the outdoor pool, and if so, are they complimentary for guests?

Yes. Sun loungers and umbrellas are available at the outdoor pool and are provided to guests free of charge.

Do any Standard Rooms include a balcony, or are they all without?

All Standard Rooms are without a balcony, except for one unit that does include one. Guests who prefer a balcony should request this specific room when making a reservation.

What is the starting nightly rate for a Junior Suite?

The starting nightly rate for a Junior Suite is approximately €150. This price is quoted per person.

Is a lifeguard present at the heated outdoor pool, or must guests supervise themselves and their children?

No lifeguard is on duty at the heated outdoor pool; guests are responsible for supervising themselves and their children.

Does Hotel Villa Kastelruth provide a concierge-style service to help guests book local restaurants, tickets, or excursions beyond the hotel’s own guided programme?

Yes. The reception team is happy to assist guests with arranging any kind of booking, including local restaurants, tickets, or excursions beyond the hotel’s own guided programme.

Are any special packages or in-room amenities offered for honeymooners, anniversaries, or other romantic occasions?

The hotel does not offer predefined honeymoon or anniversary packages. However, the reception team is happy to arrange any special requests to make romantic occasions memorable.

Is the in-room refrigerator stocked as a minibar or left empty for personal use, and are any items chargeable?

The in-room refrigerator is left completely empty for guests’ personal use. Because it is not stocked as a minibar, no items are provided and therefore no charges apply.

When was the hotel’s most recent comprehensive renovation completed?

The hotel's most recent comprehensive renovation was completed in 2024. The project reached full completion that same year.

Is there a secure, covered motorcycle parking area separate from the car garage?

Motorcycles are not permitted to park inside the car garage. Guests should arrange alternative parking for their motorcycles.

Does the hotel offer group booking discounts or special rates for large parties or tour groups?

The hotel does not offer group booking discounts or special rates for large parties or tour groups. Standard rates apply to all reservations, regardless of group size.

Are any guest rooms specially designated as pet-friendly or located on specific floors to accommodate guests with dogs?

There are no guest rooms specifically designated as pet-friendly. The property also does not reserve particular floors for guests traveling with dogs.

What emergency medical facilities or hospitals are nearest to the hotel, and how long does it take to reach them?

A local doctor is available in town for urgent medical needs. For full emergency services, guests can visit the hospitals in Bressanone or Bolzano.

What is the standard check-out time at Hotel Villa Kastelruth?

Check-out is at 11:00 AM. Guests are kindly requested to vacate their rooms by this time.

How many outdoor and garage parking spaces are available on site, and do guests need to reserve them in advance?

The garage requires advance reservation and costs €10 per day. Outdoor parking is complimentary and available for all guests without the need for prior booking.

What is the approximate cost of a private transfer between Bolzano Airport and the hotel?

The approximate cost of a private transfer between Bolzano Airport and the hotel is 150 euros. Expect to pay around 150 euros for this service.

Which languages are spoken by front-desk and restaurant staff when assisting guests in person and by phone?

The front-desk and restaurant staff speak German, Italian, Spanish, and French when assisting guests, both in person and by phone.

Do the saunas operate on a pre-booking/rotation schedule or on a first-come, first-served basis, and what is their maximum capacity?

The saunas operate on a first-come, first-served basis; no advance booking is required. The two saunas have a combined maximum capacity of 25 guests.

Are beverages such as wine, beer, or soft drinks included in the half-board dinner, or are they billed separately?

Beverages such as wine, beer, and soft drinks are not included in the half-board dinner and are billed separately.

How many seats does the hotel’s main restaurant or dining room have, and can large groups be accommodated together?

The main restaurant accommodates up to 60 guests in total. Groups ranging from 15 to 20 people can be seated together.

What is the hotel’s policy on storing or bringing bicycles into guest rooms, and are there any related fees or restrictions?

Bicycles may not be kept in guest rooms. Guests can store their bikes free of charge in the hotel’s designated bike room.

On which exact dates does Hotel Villa Kastelruth close each year for its April and November maintenance periods, and when does it reopen?

Hotel Villa Kastelruth generally closes for spring maintenance from the end of March until mid-May and for autumn maintenance from the end of October until the beginning of December. Exact opening and closing dates vary each year.

What is the cost, if any, for the shuttle or luggage-transfer service from nearby train stations arranged by the hotel?

The hotel can arrange a shuttle or luggage-transfer service between Hotel Villa Kastelruth and Bolzano train station at an approximate cost of €100 per trip.

Does the hotel offer any food or beverage room-service options after the restaurant and bar close at 23:00?

Room service is not available once the restaurant and bar close at 23:00. Guests may safely drink tap water at any time.

How many of the 29 guest rooms belong to each of the seven room categories (Single, Standard, Comfort, Superior, Deluxe, Junior Suite, Panorama Suite)?

The 29 guest rooms are allocated as follows: 1 Single Room, 5 Standard Rooms, 6 Comfort Rooms, 12 Superior Rooms, 2 Deluxe Rooms, 2 Junior Suites, and 1 Panorama Suite. This distribution covers all seven room categories.

What is the hotel’s policy on the use of drones or unmanned aerial vehicles on the property and in the surrounding garden and pool areas?

Drone or unmanned aerial vehicle use on the property, including garden and pool areas, is permitted only when the hotel is empty.

Can guests request an early or takeaway breakfast before the regular 07:30 start time for early departures?

Yes, guests may request an early or takeaway breakfast. This service is available for those departing before the regular breakfast time of 07:30.

Besides the outdoor pool and two saunas, are there any additional indoor wellness facilities such as a steam room or relaxation lounge, and what are their opening hours?

In addition to the outdoor pool and two saunas, guests may use the indoor relaxation area and a fitness room. Both facilities are open daily from 07:00 to 20:00.

What is the total maximum guest capacity of the hotel when all 29 rooms are occupied at their stated occupancy limits?

When all 29 rooms are filled to their stated occupancy limits, the hotel can host a total of 60 guests. This figure represents the property’s full capacity.

Does the hotel plan to install on-site electric vehicle (EV) charging stations in the near future, and if so, what is the expected timeline?

The hotel has not yet finalized plans to install on-site EV charging stations. Management does intend to introduce this service at an unspecified time in the future.

Is an evening turndown service provided in guest rooms, or is standard housekeeping limited to daytime only?

Housekeeping is normally carried out during the day. An evening service is available only in emergencies.

What is the exact additional fee for requesting a baby cot in a guest room?

A baby cot can be provided upon request for an additional charge of 20 euros per day. This fee applies to each night of the stay.

Do any guest rooms offer a bathtub, or are all bathrooms equipped only with walk-in showers?

All guest bathrooms are equipped with showers; bathtubs are not available. Some showers are walk-in, while others are standard enclosed units.

What are the prices and treatment options for the external spa services that reception can arrange for guests?

External spa treatments can be arranged, subject to availability, at the sister hotel Angelo Engl in Ortisei, located about a 15-minute drive away. Please contact reception to check current availability and schedule.

Are there any multi-room family suites or interconnecting combinations beyond the Comfort + Single configuration?

Apart from the Comfort Room that can connect to the neighboring Single Room, no other multi-room or interconnecting family suites are available. Families are instead accommodated in larger, single-room accommodations designed to host them comfortably.

Do Standard, Comfort or Superior Rooms include an electric kettle with complimentary tea, or are kettles provided only in certain categories?

Electric kettles with complimentary tea are not automatically provided in Standard, Comfort, or Superior Rooms. They are available only in select room categories and can be arranged upon request, subject to availability.

Are there any age restrictions or supervision requirements for children using the outdoor jacuzzi/whirlpool?

There are no age restrictions or mandatory supervision requirements for children using the outdoor jacuzzi/whirlpool. Children may enjoy the facility without additional limitations.

Can guests borrow or rent bathrobes and towels for the wellness area if they need extras beyond the ones provided in the room?

Yes. Guests may request additional bathrobes and towels for use in the wellness area beyond those supplied in their room.

Does the breakfast buffet include freshly prepared hot dishes such as eggs or pancakes made to order?

Yes. The breakfast buffet includes freshly prepared hot options such as warm scrambled eggs and bacon.

What are the approximate costs of private transfers from other nearby airports (e.g., Innsbruck or Verona) to the hotel?

Private transfers from nearby airports, including Innsbruck and Verona, typically range from €350 to €450. Actual rates may vary based on vehicle type, passenger count, and seasonal demand.

Is there a fixed timeline for when on-site electric vehicle (EV) charging stations will be installed?

At present, the property does not offer on-site EV charging facilities. Consequently, no specific timeline has been set for their installation.

What average mobile-network reception (e.g., 4G/5G coverage) can guests expect at the hotel and in its immediate surroundings?

Guests can generally expect 5G mobile-network coverage in and around the hotel. High-speed Wi-Fi is also available throughout the entire property, including the garden.

Are there any specific quiet-zone room options or sound-insulated rooms for light sleepers beyond general quiet-hours policies?

The hotel does not offer dedicated quiet-zone rooms or additional sound-insulated accommodations beyond its standard quiet-hours policy.

Do guest rooms have blackout curtains or shutters to block early morning light?

Yes. All guest rooms are equipped with blackout curtains or shutters to block early morning light.

Are any guest rooms equipped with kitchenettes or basic cooking facilities for self-catering?

Guest rooms do not include kitchenettes or any other self-catering facilities. All accommodations are offered on a non-self-catering basis.

Is there an ATM or cash machine on site or within short walking distance of the hotel?

An ATM is available within a short walking distance of the hotel.

In which languages are the complimentary guided hikes, ski guiding, and other organised activities conducted?

Complimentary guided hikes, ski guiding, and other organised activities are conducted in German, English, and Italian.

Does the hotel support contactless or mobile payment methods such as Apple Pay or Google Pay for on-site transactions?

Yes. The hotel supports contactless and mobile payment options, including Apple Pay and Google Pay.