Frequently Asked Questions

Hotel Villa Kastelruth is a 4-star hotel that provides holiday accommodation in the Dolomites, offering lodging, wellness facilities, dining, and seasonal activity packages.

Hotel Villa Kastelruth is situated at Via Platten 9, 39040 Castelrotto, Dolomites, Italy, in a central location within Castelrotto.

Hotel Villa Kastelruth features a Pool & Sauna area for guests seeking relaxation and wellness during their stay.

Yes. The hotel’s “Culinarium” provides in-house dining options for breakfast and dinner.

Current offers include “Recharge with Nature: Stay Longer, Save More!”, “Spring hiking in May” from €847 per person for 7 nights, and “The Burning Dolomites” from €139 per person per day with breakfast and dinner included.

You can click the “Book” or “Request” buttons on the website or contact the hotel directly by phone or email to secure your stay.

Phone: +39 0471 706 308. Email: info@hotelkastelruth.com.

Content is available in English, German, and Italian; a Google Translator option is also provided.

Yes. A “Gift voucher” link on the website allows you to buy vouchers for future stays or as presents.

The property is listed as a partner of “Historic Hotels of Europe” and Booking Südtirol.

Yes. Hotel Villa Kastelruth maintains profiles on Instagram and Facebook.

A dedicated “Prices” section on the website displays current rate information.

Visit the “Pictures” section of the website to see images of rooms, facilities, and surroundings.

Yes. The site includes a “History” page detailing background information on the property.

Booking Südtirol is listed as a partner link, indicating that reservations can also be made via that platform.

The registration/VAT number is IT 00859260218.

The hotel offers 29 elegant rooms, providing an intimate and exclusive atmosphere for guests.

Yes. The official website includes a dedicated “Jobs” section that lists current vacancies at Hotel Villa Kastelruth and provides instructions for submitting an application.

Yes. Hotel Villa Kastelruth enjoys more than 300 days of sunshine a year in its Castelrotto location. Guests can unwind in the hotel’s sunny garden—which complements the year-round heated panoramic pool and sauna facilities—while soaking up the plentiful alpine sunshine.

The hotel highlights itself as ideal for skiers and other winter-sports enthusiasts, active hikers, and wellness lovers, making it a versatile choice for guests seeking mountain activities or relaxation.

Yes. Guests can relax in the year-round heated outdoor pool and the panoramic saunas while enjoying sweeping views of the surrounding Dolomite peaks. The hotel particularly highlights a view of the Schlern from its outdoor pool.

Yes. The hotel’s description states that its 29 stylish rooms provide an exclusive atmosphere with views of the majestic Dolomite mountains.

The official website features an “Anreise” (Arrival) link that provides detailed directions on how to reach the hotel by various means of transport.

The surrounding Castelrotto area offers roughly 450 km of marked hiking trails, giving guests a wide range of routes starting close to the hotel.

Guests staying at Hotel Villa Kastelruth can quickly access the Val Gardena - Alpe di Siusi ski area, a network served by 79 ski lifts that connect the slopes surrounding Castelrotto. Val Gardena - Alpe di Siusi is the largest resort within Dolomiti Superski, the worlds largest connected skiing area.

Yes. Half-board arrangements comprise breakfast and a refined four-course evening meal that showcases South Tyrolean and Italian specialities. The dinner is not fixed: each evening you can choose from various starters, three first-course dishes, three main courses and a dessert, allowing you to tailor the menu to your taste.

The "Dolomiti Super Première | 4=3 / 8=6" package starts from €450 per person and lets you stay 4 nights for the price of 3 (or 8 nights for the price of 6) when booked between 5 and 19 December.

This winter special is priced from €588 per person for 5 nights and grants guests a complimentary overnight stay on Tuesday; it is available for arrivals between 6 and 31 January.

The “Hiking During Blossom Season” package runs from mid-June to mid-July and focuses on enjoying the Dolomites while mountain flowers are in bloom.

The website points guests to the official Südtirol Guide App, which lets you discover restaurants, hikes, events, museums and activities, book tickets, plan public-transport journeys and view nearby options via geolocation.

Spring suggestions include cycling, hiking along Waalwege irrigation-channel trails bordered by blossoming apple trees, combining late-season skiing with warm-weather outings, browsing farmers’ markets and enjoying evening aperitivi outdoors.

The “Berge in Flammen” package can be booked from September until mid-October and is priced from €121 per person per day with half board (breakfast and dinner) included.

The spring offer is available for arrivals between 5 May and 30 June 2026 and is priced from €847 per person for a 7-night stay. Guests can also join free weekly balance experiences organised with the Kastelruth / Seiser Alm Tourist Association: a Wednesday morning hike to the Tschafon refuge with mountaineer breakfast, a Thursday pottery workshop using natural materials, and a Friday yoga session on Calvary Hill followed by a healthy breakfast.

Dolomiti Superski promotes the “My Dolomiti Winter” and “My Dolomiti Summer” apps, available on both Google Play and the App Store. These free apps track on-mountain activities and award digital badges that can unlock prize opportunities.

Yes. The 12 Dolomiti Superski resorts surrounding Castelrotto host accredited ski schools that offer courses for every age group and ability level in both skiing and snowboarding.

Yes. The Dolomiti Superski network features 18 well-maintained snowparks equipped with half-pipes, rails, kickers and dedicated family zones.

Dolomiti Superski highlights specialised insurance plans that cover skiing, biking and other mountain sports, ensuring protection against unforeseen incidents while you are active.

The Sci Safari is a Dolomiti Superski winter experience that offers unlimited enjoyment on the slopes, breathtaking panoramic views and exclusive comfort while exploring different ski areas.

Dolomiti Superski showcases more than 6,000 accommodation structures, providing travellers with an extensive selection of places to stay throughout the Dolomites.

Dolomiti Superski comprises 12 ski areas, each offering its own slopes, services and ski schools.

The apps award digital badges based on your recorded mountain activities; the more badges you collect, the higher you climb the leaderboard and the greater your chances of earning attractive prizes and benefits.

The Seiser Alm Bahn connects Castelrotto with the Gröden–Seiser Alm ski region, giving guests direct gondola access to the slopes and hiking trails.

The Dolomiti Superski lift pass gives you access to 1,200 kilometres of ski slopes spread across its 12 ski areas.

Dolomiti Superski highlights two legendary ski tours: the Sellaronda and the Giro della Grande Guerra, both offering scenic full-day circuits on interconnected lifts and pistes.

The Dolomiti Bike Galaxy is a network of bike tours featuring breathtaking mountain panoramas where climbs and descents alternate with spectacular views, turning every outing into a unique adventure.

With the Dolomiti Supersummer Liftpass you can access more than 400 km of dedicated bike routes and around 10,000 km of hiking trails, enabling unlimited mountain exploration in the Dolomites during the summer season.

No. The Dolomiti Supersummer pass is not valid on the Ortisei–Furnes, Furnes–Seceda and Fermeda–Seceda lifts that serve the Seceda area.

Hotel Villa Kastelruth’s partner accommodations include Hotel Angelo Engel, Hotel Stetteneck, and Villa Angelino in Ortisei, Family Hotel Posta in Santa Cristina, and Cavallino d'Oro in Castelrotto.

The Dolomites were inscribed on the UNESCO World Heritage List on 26 June 2009 because of their outstanding scenic beauty and unique geological and geomorphological significance.

Yes. Dolomiti Superski grants a 5 % discount on daily or multi-day skipasses bought at least two days before the first day of validity.

When searching for a place to stay, you can filter by Hotel, Bed & Breakfast, Apartment, Mountain Hut (Rifugio) or Campsite.

Held annually on Holy Saturday from 09:00 to 16:00 in Kastelruth’s historic centre or village square, the Easter market features stalls with local handicrafts and products such as woodwork, textiles, ceramics, jewellery, handmade candles, herbs, cheeses, clothing and decorations. Children can also join an Easter-egg hunt at 10:00 on the village square.

Törggelen is an autumn tradition where locals meet after the grape harvest to share new wine (‘Suser’) alongside dishes like kraut, dumplings, smoked meats, cheese, krapfen and roasted chestnuts; traditional taverns serve these special menus from October until the end of November.

Yes. A complimentary morning shuttle departs every 30 minutes from 08:00 to 10:00, taking guests from Hotel Villa Kastelruth to the Alpe di Siusi cable car in Siusi. No return shuttle is operated by the hotel; after skiing or hiking guests can return using the free public ski bus or a private taxi.

Yes. With the skipass service, you can buy your Dolomiti Superski or Val Gardena – Alpe di Siusi pass online before arrival and simply pick it up at the hotel reception.

Dolomiti Superski provides numerous rental outlets across its ski areas. Hotel guests receive a 20% discount at the Sporthaus Fill rental shop, and rented equipment can be delivered to the ski depot at the Alpe di Siusi lift station.

Yes. Vegetarian, lactose-free and gluten-free menu options are available on request for breakfast and the four-course evening dinner.

The hotel prioritises regional sourcing in food, furnishings and services, collaborates with South Tyrolean artisans, and supports local clubs, cultural events and social projects focused on inclusion and youth training.

Yes. The hotel recommends the “Hotelstorno Plus” travel cancellation insurance in cooperation with Europäische Reiseversicherung AG to protect guests against unexpected trip cancellations.

Yes. The website provides a secure online payment facility that lets you pay the required deposit together with the Hotelstorno Plus insurance premium in a single step.

Yes. Complimentary Wi-Fi is available in all guest rooms and throughout the hotel’s public areas.

Yes. Complimentary outdoor parking is available for all guests without prior reservation. A limited number of indoor/garage spaces can be reserved in advance at a cost of approximately €10 per day; motorbikes and convertibles may park in the garage free of charge.

The hotel provides complimentary rental of backpacks, hiking poles and trail maps.

Yes. The hotel’s summer activity programme specifically includes guided MTB tours that let guests explore the Dolomites on two wheels with experienced guidance.

The legal-information page lists the CIN code for Hotel Villa Kastelruth as IT021019A15BO7IZAY.

Historical records state that the original sanatorium provided electro- and hydrotherapy as well as various baths and massages targeting one or more joints, all promoted as treatments in the clean mountain air and pure drinking water environment.

Hotel Villa Kastelruth offers two different sauna experiences: a BIO sauna located in a wooden garden hut and a Finnish panoramic sauna with mountain views. The Finnish panoramic sauna operates at approximately 80–90 °C with 10–15 % humidity, providing a classic dry-heat session.

Yes. Each week the hotel organises a welcome aperitif where guests receive refreshments and an overview of the upcoming activity programme.

Yes. E-bike rentals and organised tours are available in town, and the hotel staff will gladly help arrange them for you.

Hotel Villa Kastelruth offers a single heated outdoor pool that is available all year. The water temperature is kept at approximately 33 °C. The pool is about 15 metres long and maintains a consistent depth of roughly 1.50 metres; there is no separate shallow section. No indoor swimming pool is available.

Yes. A generous breakfast buffet for late risers is served each morning, allowing guests to start the day at a relaxed pace.

Yes. Every guest is issued the Alto Adige (Südtirol) Guest Pass, which grants unlimited travel on regional buses, trains and selected cable cars throughout South Tyrol during the stay. It includes free travel on four regional train lines and about 200 bus routes with roughly 3,000 stops, and connects to more than 550 km of cycle paths across South Tyrol.

Hotel Villa Kastelruth purchases its electricity exclusively from 100 % South Tyrolean hydropower as part of its sustainability programme.

Yes. Hotel Villa Kastelruth lends snowshoes and poles free of charge so guests can join the guided hikes or explore the snowy trails independently.

Yes. Many of the six room categories include a balcony that offers scenic views of the Sciliar and surrounding Dolomites.

Yes. A certified mountain guide leads complimentary snowshoe hikes for hotel guests once per week during the winter season. Participation and the use of hotel-provided equipment are free of charge.

Yes. The sustainability guidelines state that eco-certified cleaning products and recycled paper are used whenever possible.

To conserve resources, towels and linens are replaced only on request; fresh pool and sauna towels are provided when needed.

No. In line with its sustainability approach, the hotel does not offer packed lunches and instead encourages guests to dine at local mountain huts and alpine taverns along their route.

Yes. The sustainability policy kindly asks guests to bring their own slippers to reduce single-use amenities.

The property was planned and constructed by the local physician Dr. Luis Mayr, who started work in 1903. The sanatorium, then called Kurpension Kastelruth, officially opened in 1905 and originally served as a mountain health retreat.

Yes. Guests are served pure still spring water from the nearby Marinzen source with every meal, and it is provided free of charge.

Yes. A hot jacuzzi/whirlpool is located in the hotel’s garden and is available to all guests as part of the wellness facilities. It is kept at approximately 36 °C.

Yes. Guests can use a 3 km cross-country trail in Kastelruth itself or explore 80 km of classic and skating tracks on the nearby Seiser Alm plateau, a renowned World-Cup training area.

Yes. The sustainability guidelines state that the kitchen prioritises fresh, seasonal produce and sources regional products such as farmhouse butter, orchard apple juice and organic South Tyrolean milk wherever possible.

Yes. From May the hotel’s certified hiking guide Viktor accompanies guests free of charge on discovery tours that explore hidden places, stories and natural secrets of the Schlern region and the wider South-Tyrolean Dolomites.

In keeping with its sustainability philosophy, the hotel donates or repurposes furniture and equipment whenever items are renewed, extending their useful life and avoiding unnecessary waste.

The regional ‘Witch Martha’ programme offers guided night walks, nature-exploration tours and child-friendly visits to sites such as Prösels Castle, plus seasonal highlights like the Mystical Night of Legends, giving families playful, educational experiences close to the hotel.

The Südtirol Guest Pass is valid for 7 days. Guests staying longer than one week automatically receive a second pass after the first 7-day period ends.

No. The Südtirol Guest Pass is personal, non-transferable and must be validated each time it is used for travel.

A farmers' market takes place every Wednesday from mid-July to August, running from 09:00 to 19:00 on the village square in Kastelruth.

The APPAT – ARTIS craft market will be held on 21 July 2026 and 18 August 2026, each day from 09:00 to 18:00 in Kastelruth’s village square.

Castelrotto offers a central paid car park in the village centre, additional parking near the Marinzen cable car, at the Dolomiti Despar supermarket, and at both the village entrance and exit. Longer stays are best accommodated in the sign-posted fee-based parking garages.

The Südtirol Guest Pass does not cover the Seiser Alm cable car, local bus lines 10 and 11, or the Marinzen cable car.

Yes. The new village T-bar lift beside the Liftstüberl restaurant serves an easy 450-metre slope and is ideal for beginners; a 10-point card costs €25 and a 20-point card costs €45.

“More Days, More Savings!” is a year-round long-stay promotion that provides discounted rates to guests who extend their holiday. You receive roughly 8% off the daily rate when you stay more than three nights and about 13% off when you stay more than seven nights.

The sustainability policy guarantees fair wages, set working hours, ongoing language and professional training, team involvement in decisions at regular meetings, and free use of guided hikes, ski tours and the gym for all employees.

The small funpark sits next to the village lift by the Liftstüberl restaurant on Marinzenweg 35 in Kastelruth. It provides areas for skiing, tobogganing and general snow play, giving families an easy-access winter playground.

The Seiser Alm was ranked best Alpine ski region in the “Family/children” category by the German AA thanks to its easy- and medium-grade pistes, family-oriented ski schools, a ski kindergarten, and the themed Witches’ Tour designed for young skiers.

On the Tuesday following the Kastelruther Spatzenfest, local pop singer Alexander Rier leads a relaxed 2 km walk around Castelrotto, followed by food, a short concert and autograph signing for fans.

Held on the Saturday before harvest time, farmers guide their cattle from the Seiser Alm back to the valley; the homecoming is celebrated with markets, food and drink stalls, music and dancing in both Compaccio and Castelrotto.

All rooms include wooden floors, free Wi-Fi, a television, a safe, premium courtesy products, and plush bathrobes and slippers; many rooms also have a balcony overlooking the Dolomites. Every room is also equipped with a spa bag for use during the stay.

Yes. The website uses SSL/TLS encryption, indicated by the “https://” address and lock symbol, ensuring that any information you submit cannot be read by third parties.

The sustainability programme lists LED lighting throughout the property, a KNX building-control system that switches lights and devices off automatically, latest-generation energy-efficient kitchen appliances, individual heating controls in every room, and a transparent pool cover that traps solar heat to reduce energy consumption.

The winter activity guide recommends romantic horse-drawn sleigh rides that depart from the Alpe di Siusi cable-car mountain station and glide across the snow-covered high-alpine pasture, with opportunities to stop at welcoming mountain huts en route.

No. The rates shown on the Prices page already cover half board but exclude the mandatory local tourist tax, which is added separately at check-out. The local tourist tax is €3.50 per person per night. Children under 14 years are exempt from paying it.

You may at any time request free information about your stored data, its origin, recipients and purpose, and you can ask for the data to be corrected, blocked or deleted by contacting the address listed in the legal notice.

The site employs Google Web Fonts for consistent typography, Google Maps to show location information, and Google Analytics cookies for anonymous usage statistics, each used under Art. 6 (1) (f) DSGVO to improve functionality and presentation.

In winter, Hotel Villa Kastelruth organises complimentary ski-guiding outings led by a certified guide three times per week, giving guests expert direction on the slopes and offering additional advice for other winter activities such as snowshoe hikes.

Yes. A modern fitness room equipped with both cardio machines and strength-training equipment is available to all guests. It is open daily from 07:00 a.m. to 08:00 p.m.

Local expert Oswald Tröbinger conducts the guided tour, which lasts about one hour. He explains the history of Kastelruth, tells why the church and its 82-metre tower were built separately, and leads participants up more than 300 steps to a viewing platform with panoramic views of the village and surrounding landscape.

Yes. The privacy notice states that cookies are used to continuously improve navigation. You may delete stored cookies at any time or configure your browser to block them, although some site functions may then not work properly.

Personal data entered in the contact form are stored only for the period strictly necessary to process and answer your request.

Processing takes place mainly within the company’s workplaces inside EU or EEC countries. Any transfer to non-EU locations requires customer approval and must meet the GDPR safeguards outlined in Articles 44 ff.

The privacy notice names Nima Demetz GmbH as the company that operates Hotel Villa Kastelruth and acts as the data controller responsible for processing personal data gathered through the website.

For the creation of the Südtirol Guest Pass, your personal data are transmitted to the Consorzio Mobilità (VAT 02735170215), which serves as the pass’s central coordination body and an independent data controller.

The Kastelruth Tourist Association is based at Ansitz Laechler, Piazza Kraus 2, I-39040 Castelrotto. You can reach the team by phone on +39 0471 706333, mobile +39 377 3021077, or email at info@kastelruth.com.

Yes. The hotel’s winter activity guide lists tobogganing among the snow-based pursuits available in Castelrotto and on the nearby Alpe di Siusi plateau, giving guests the chance to enjoy local sled runs during their stay.

Yes. The privacy notice expressly forbids the use of published contact data for unsolicited promotional emails, and you may object at any time to any marketing messages that you did not request.

The sustainability guidelines state that breakfast orders are collected in advance through morning menu selections, allowing the kitchen to prepare only the portions needed and thereby minimise food waste.

Each guest receives the Südtirol Guest Pass for unlimited use of regional buses, trains and selected cable cars, and the activity programme is designed around nearby experiences to limit private car use and reduce traffic.

Hotel Villa Kastelruth sends its newsletters via Brevo, a platform operated by Sendinblue GmbH. Subscriber data are stored on Brevo servers located within the EU.

The Seiser Alm belongs to the Dolomiti Nordic Ski association, a network that comprises about 1,300 km of cross-country trails throughout the Dolomites.

The Seiser Alm hosts the Moonlight Classic, a special night race that lets participants ski the plateau’s trails under evening illumination.

The Guest Pass privacy notice states that your data are processed under Article 6(1)(b) of the GDPR, which permits processing necessary for the performance of a contract.

For any inquiries about data processing for the Guest Pass, you can email privacy@moko.bz.it, the address provided by the Consorzio Mobilità—autonomous data controller for the pass.

Fields marked with an asterisk are essential for handling your request; if they are left blank, the hotel may be unable to respond or provide the desired service.

The Seiser Alm / Val Gardena ski region offers about 60 km of groomed ski pistes that guests can enjoy during the winter season.

The Seiser Alm Snowpark features more than 70 kickers, rails and boxes, is listed among Europe’s top-10 terrain parks and was ranked in the world’s top 3 at the World Ski Awards.

From 8 June to 21 June 2026 it is open Monday–Saturday 08:30–12:30 & 14:00–18:00 and closed on Sunday. From 22 June to 14 August 2026 it keeps the same weekday hours, opens Sunday 09:00–12:00, and remains closed on Saturday 15 August.

Server log files capture your browser type and version, operating system, referrer URL, host name of the accessing computer, the time of the server request, and your IP address. These data are processed under Article 6 (1) (f) of the GDPR, which permits processing when it is necessary to pursue the website operator’s legitimate interests.

A traditional farmers’ market is held on the village square every Friday morning during the summer season.

Seiser Alm Balance is a spring programme of wellness-themed events and workshops that help visitors recharge body and mind before summer.

The privacy notice specifies that data submitted via the contact form are processed solely with your consent under Article 6(1)(a) of the GDPR. You may revoke that consent at any time by sending an informal email request to the hotel.

Yes. A 30% deposit is required to confirm a booking and may be paid via an online payment link or bank transfer. On site, balances can be settled by credit card, cash, or instant bank transfer.

Dogs are accepted on request at €25 per day (meals excluded). They are not permitted in the garden, pool or dining areas. The hotel imposes no maximum size, weight, or number limit for dogs and places no breed restrictions. Cats and other pets are not allowed.

The hotel does not provide rooms or facilities adapted for guests with disabilities. Such accommodations are not available on-site.

Reservations can be cancelled free of charge up to 21 days before arrival. Cancellations made 20–8 days prior incur a charge of 50 % of the total booking amount, while those made within 7 days or in the event of a no-show are charged 100 %. When cancelled within the free period, the deposit may be either refunded or credited toward a future stay.

Yes. The privacy policy states that any data subject may exercise the right to data portability and receive their personal data in a structured, commonly used, machine-readable format or request its direct transfer to another controller, in line with Article 20 of the GDPR.

For internal management and operational activities—including the conservation of invoices, administrative and tax information—your personal data are stored for a period that corresponds to the time limits required by applicable law, as specified in the privacy notice.

Yes. The privacy notice states that profiling is performed for marketing purposes and that the hotel has agreements with third-party providers for this activity. The privacy policy also affirms your right to object at any time to automated processing, including profiling, unless the processing is necessary for contract performance or other overriding legitimate reasons are demonstrated by the controller.

Breakfast is included in every room rate and cannot be booked separately.

The rooms are not equipped with air conditioning. Portable fans can be provided on request for added comfort during summer stays.

Yes. The hotel provides a dedicated storage room equipped with heated ski-boot dryers for winter gear and secure space for bicycles. Cyclists also have access to repair tools, a washing area and bike-transport assistance. All entrances to the storage area are monitored by CCTV (the interior of the room itself is not under video surveillance). Bicycles may not be kept inside guest rooms, but use of the bike room is free of charge.

Airport transfers can be arranged through reception. Rates vary based on the destination, number of passengers, and the time of day or night the service is required.

No. Hotel Villa Kastelruth currently does not offer on-site EV charging facilities, and no specific timeline has yet been set for their installation.

The pool, saunas, and wellness area are open from 15:00 to 20:00.

The hotel is open approximately 10 months a year and closes for maintenance in April and November.

No, conference or meeting rooms are not available for business events or private gatherings.

No, the hotel does not offer babysitting or child-minding services.

The offer is available from the end of July to mid-September and includes 4 nights with half board from €520 per person. It highlights guided hikes, the year-round heated outdoor pool, the sunny garden and panoramic terraces, breakfast buffet, afternoon snack, and a refined four-course dinner.

Yes. The offer states that guests arriving on Sunday receive a welcome cocktail.

Yes. The offer price is stated as a price per person and night for stays of at least 7 nights.

Spa treatments are not available at the hotel. However, reception can arrange treatments for guests at a nearby facility.

No, non-staying guests are not allowed to use these facilities.

There are no age restrictions for use of the pool. The sauna may be used from age 14. Parents are asked to supervise children at all times and help maintain a quiet, relaxing atmosphere for all guests.

The official website listed for Hotel Villa Kastelruth is www.hotelkastelruth.com.

The “Dolomiti Spring Days” offer runs from 13 to 30 March and costs from €828 per person for a 7-night stay. The offer states that guests can stay 7 nights for the price of 6 with a 6=5 ski pass. From 21 March 2027, guests can stay 4 nights for the price of 3 with a 4=3 ski pass. The same benefits also apply to ski rental and group ski lessons.

Breakfast is served from 07:30 to 10:00, the complimentary afternoon snack from 16:00 to 17:30, and dinner from 18:30 to 20:30.

All rooms are equipped with two 90 x 200 meter beds that can be joined as a double bed or separated as twin beds. Most rooms can accommodate an extra bed: Standard rooms are generally not suited for an extra bed except for one room, Comfort rooms allow up to 1 extra bed, Superior and Deluxe rooms allow up to 2 extra beds, Junior Suites allow up to 3 extra beds, and Panorama Suites allow up to 2 extra beds. Some rooms also have a sleeping sofa already installed.

Yes, luggage storage is available.

Guests may request specific room features, subject to availability.

The registered company name and legal entity form is Nima Demetz Srl.

For guests who prefer a winter holiday without skis, Hotel Villa Kastelruth highlights guided snowshoe hikes, peaceful winter walks, and tobogganing. The hotel also points to the atmosphere of Castelrotto’s car-free village centre.

The hotel information recommends taking the A22 Brenner motorway for easy access when arriving by car. Hotel Villa Kastelruth is located in the historic centre of Castelrotto.

The hotel notes that Castelrotto is called “Kastelruth” in German. The hotel uses this German name in its own name, Hotel Villa Kastelruth.

Children sleeping in an extra bed benefit from the following reductions: • ages 0 – 2.9 years – €20 per day; • ages 3 – 7.9 years – 50 % reduction; • ages 8 years and above – 30 % reduction. An extra bed for an adult (or for older children once the above reductions no longer apply) is billed at the standard per-person rate for the selected room category.

Hypoallergenic bedding and allergy-friendly rooms are not available.

Connecting rooms are generally not available. Only one Comfort Room can be connected to the neighbouring Single Room; no other multi-room or interconnecting family suites are offered.

Yes, a hotel bar or lounge is available for guests. It is open from 15:00 to 23:00.

The hotel is an 8-minute drive from the Alpe di Siusi cable car and a 3-minute walk from the Kastelruth, Dorf bus stop.

Yes, guests can charge e-bike batteries on site.

The room sizes are: Single 16 sqm, Standard 17 sqm, Comfort 20 sqm, Superior 23 sqm, Deluxe 31 m², Junior Suite 35 m², and Panorama Suite 35 m².

Yes. All guest rooms have private bathrooms equipped with a walk-in shower, bidet, WC, and sink.

Room service is available during reception opening hours, from 08:00 to 22:00.

Lunch is not available.

Yes, daily housekeeping is provided, and guests can opt out of it.

Yes, they are included in the room rate.

Guests can book regular stays with either bed-and-breakfast or half board.

Yes, single-occupancy stays or single-use room rates are available.

Yes, online check-in or pre-arrival registration is available.

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Yes. Every guest room at Hotel Villa Kastelruth—including the Panorama Suite and all other categories—is equipped with a refrigerator. It is left completely empty for personal use, so no items are supplied and therefore no minibar charges apply.

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The hotel has one single room measuring 12 m². It offers a balcony and a walk-in shower, and it can be connected to the neighbouring Comfort Room on request.

Standard Rooms are north-facing and are equipped with fluffy bathrobes and slippers for guest use.

Yes. Every Junior Suite features a primary TV in the bedroom and a second TV in the separate living area.

Both the Junior Suite and the Panorama Suite include a separate living area furnished with a sofa.

Comfort Rooms measure 22 m², sleep 2 guests, and feature classic country-house décor, a bathroom with shower and bidet, and—in some units—a balcony. Select Comfort Rooms can connect to the neighbouring single room to form a larger family unit, and an extra bed can be added on request.

Superior Rooms (25 m²) come in either the rustic “Dolomites” style or the refined “Villa” style. All include wooden floors, a sitting area, modern bathroom with shower and bidet, and a refrigerator; some also have a private balcony, and up to two extra beds can be added on request.

Deluxe Rooms have a sunny south-east orientation that fills them with daylight. Their balcony or terrace overlooks the Sciliar (Schlern) mountain, providing striking panoramic views of the Dolomites.

Every Deluxe Room features a renovated bathroom with a window, a walk-in shower, a bidet and a bathroom scale.

Late check-out is free of charge until 12:00 noon, subject to room availability. Departures later than 12:00 noon cannot be guaranteed and are generally not offered; guests needing a significantly later departure are kindly requested to enquire at reception to discuss possible arrangements.

Breakfast is served buffet-style, and the spread includes freshly prepared hot options such as scrambled eggs and bacon. No separate à-la-carte menu is offered.

There is no indoor or outdoor play area on the hotel premises. However, a public children’s playground is located directly behind the hotel.

Bolzano Airport is the nearest, with a transfer time of about 50 minutes. Innsbruck and Verona are roughly 1 hour 30 minutes away, while Milan, Venice, and Munich airports are each around a three-hour drive.

Hotel Villa Kastelruth does not operate a loyalty or repeat-guest programme. No special rates or benefits are currently offered to returning guests.

Yes, all public areas—including the restaurant, wellness facilities, and garden—are fully wheelchair accessible.

Yes. A dedicated children’s menu with kid-friendly meal options is available at dinner.

Yes. During high-season periods, the hotel requires a minimum stay of 7 nights, with arrivals generally scheduled for Sunday.

Smoking is prohibited in all guest rooms and on balconies. Guests who wish to smoke may do so only in the hotel’s designated outdoor smoking area.

The hotel does not provide parking spaces or other facilities adapted for guests with reduced mobility.

Irons and ironing boards are not available in the guest rooms, and the reception does not offer them upon request.

Visa, MasterCard, and American Express are accepted for on-site payments. Guests may use any of these major credit cards to settle their bills.

The hotel currently holds no official environmental certifications. However, it is actively working toward achieving GSTC certification.

Rental rates vary based on factors such as bike type and rental duration. Prices generally start at approximately €80–€90.

Yes. Hair dryers are available for guests during their stay.

Yes. The Panorama Suite is situated on the hotel’s top floor and offers two private balconies—one facing south and the other east—providing sweeping views of the Sciliar mountain and the Renon plateau sunset.

The nearest train station is Bolzano, approximately 40 minutes away by car. Bressanone station is another option, at about 50 minutes by car.

The nearest public electric vehicle (EV) charging station is located directly in front of the hotel. This station serves as the closest option when no on-site charging is available.

Short-term parking zones in Castelrotto are regulated by parking discs that must show your arrival time. Hotel Villa Kastelruth does not supply these discs, so please bring your own if you intend to use the village’s timed parking areas. Complimentary outdoor parking is available on site, and garage spaces can be reserved for a daily fee.

There is no formal dress code for dinner; however, male guests are requested to avoid shorts and open shoes. Smart casual attire is appropriate.

Yes, guests may request breakfast to be served in their room. An additional charge applies for this service.

Standard check-in starts at 15:00. If the reserved room is ready earlier, guests may move in at no additional charge.

Specific vegan menu options are not automatically provided at breakfast or dinner. Guests should not expect dedicated vegan dishes without arranging them in advance.

Some guest rooms are equipped with USB charging ports or international power adapters, but not all. If your room does not have them, you can request an adapter at reception; alternatively, we recommend bringing your own adapters or chargers to ensure availability.

Yes. The Panorama Suite is equipped with two TVs—one in the bedroom and a second in the separate living area—so guests can watch their preferred programmes from either space.

The Seceda parking area offers a total of 120 parking spaces.

Yes. Every Junior Suite offers either a balcony or a terrace, giving guests their own outdoor space to enjoy fresh mountain air and views.

The 2026/27 price table shows that Comfort Rooms start from €134 per night when you book a stay of seven nights or more during the low-season period 28 February – 7 March 2027.

According to the published 2026/27 prices, Deluxe Rooms are available from €189 per night for stays of seven nights or more in the low-season window 20 September – 8 October 2026.

The Panorama Suite is priced from €182 per night when booked for seven nights or more in the lowest-priced period 28 February – 7 March 2027, as indicated in the 2026/27 price list.

The 2026/27 price table lists Superior Rooms from €151 per night when you stay seven nights or more during the low-season window 28 February – 7 March 2027.

Yes. All Junior Suites are fitted with wooden floors, adding warm alpine character to their spacious layout.

The hotel offers evening entertainment or live music events; scheduling varies from week to week. Typically, these events take place on Wednesdays.

Pool towels are provided directly in the room in the wellness bag. For environmental reasons, no towels are provided directly in the SPA area,

Yes. The sauna area is mixed-gender and has no fixed textile rule; guests may choose to use it either nude or wearing swimwear, according to their personal preference.

Quiet hours are in effect daily from 10:00 p.m. to 8:00 a.m. Guests are kindly asked to minimize noise during this period to ensure a restful environment for all.

Yes. The hotel garage has a maximum clearance of 2.50 m. Vehicles exceeding this height cannot be accommodated in the garage but may use the outdoor parking area provided on site.

Tap water in the guest rooms is safe to drink. There is no need to rely on bottled water.

Yes. The hotel offers porter service to assist with luggage to and from guest rooms.

Hotel Villa Kastelruth is situated at an altitude of 1,040 metres above sea level.

Yes. The in-room safes are large enough to accommodate a standard laptop.

Different pillow types—including firm, soft, or hypo-allergenic—can be requested. Fulfillment depends on availability at the time of stay.

Yes. Baby cots can be provided upon request for an additional charge of €20 per day (applied per night of the stay). High chairs are available free of charge.

Yes. The elevator provides direct access to every floor, including the top-floor Panorama Suite, with no stairs required.

Deluxe Rooms, Junior Suites, and the Panorama Suite come with an electric kettle and a complimentary selection of teas. Standard, Comfort, and Superior Rooms do not include a kettle by default, and no rooms feature in-room coffee or espresso machines. However, guests in these categories may request a kettle with a small tea assortment, subject to availability.

The Panorama Suite’s bathroom is newly renovated and includes a window for natural light, a walk-in shower and a bidet.

Yes. Wheelchair-accessible restrooms are available in the hotel’s public areas.

Yes. The hotel does not provide a self-service laundry facility, but guests can request paid laundry and ironing services handled by staff; these are billed per garment and typically cost between €3 and €9 each.

The starting nightly rate for a Standard Room is about Euro per person.

The starting nightly rate for the Single Room is about €100. This figure represents the approximate cost per night.

The front desk is staffed daily from 08:00 to 22:00. Guests arriving after 22:00 can notify reception in advance and will receive late check-in instructions for self check-in. After 22:00, assistance remains available via the hotel’s 24-hour emergency phone line—dial “9” from your room phone; for serious medical emergencies, dial 119.

Yes. Sun loungers and umbrellas are available at the outdoor pool and are provided to guests free of charge.

All Standard Rooms are without a balcony, except for one unit that does include one. Guests who prefer a balcony should request this specific room when making a reservation.

The starting nightly rate for a Junior Suite is approximately €150. This price is quoted per person.

No lifeguard is on duty at the heated outdoor pool. Guests must supervise themselves and their children at all times; children may not be left unattended while using the pool.

Yes. The reception team is happy to assist guests with arranging any kind of booking, including local restaurants, tickets, or excursions beyond the hotel’s own guided programme.

The hotel does not offer predefined honeymoon or anniversary packages. However, the reception team is happy to arrange any special requests to make romantic occasions memorable.

The hotel completed its most recent comprehensive renovation in 2024. The entire property has been refurbished in keeping with alpine tradition and with great attention to detail.

Motorcycles are not permitted to park inside the car garage. Guests should arrange alternative parking for their motorcycles.

The hotel does not offer group booking discounts or special rates for large parties or tour groups. Standard rates apply to all reservations, regardless of group size.

There are no guest rooms specifically designated as pet-friendly. The property also does not reserve particular floors for guests traveling with dogs.

A local doctor is available in town for urgent medical needs. For full emergency services, guests can visit the hospitals in Bressanone or Bolzano.

Check-out is at 11:00 AM. Guests are kindly requested to vacate their rooms by this time.

Private transfers between Bolzano Airport and Hotel Villa Kastelruth can be arranged through reception and typically cost in the €120–€150 range for the vehicle (price varies with exact scheduling, vehicle type and passenger count). Please contact the hotel in advance to confirm the current rate and to book your preferred pick-up time.

The front-desk and restaurant staff speak German, Italian, Spanish and French when assisting guests, both in person and by phone.

The saunas operate on a first-come, first-served basis; no advance booking is required. The two saunas have a combined maximum capacity of 25 guests.

Beverages such as wine, beer, and soft drinks are not included in the half-board dinner and are billed separately.

The main restaurant accommodates up to 60 guests in total. Groups ranging from 15 to 20 people can be seated together.

Hotel Villa Kastelruth generally closes for spring maintenance from the end of March until mid-May and for autumn maintenance from the end of October until the beginning of December. Exact opening and closing dates vary each year.

Yes. Upon request, Hotel Villa Kastelruth organises both passenger shuttles and luggage-transfer services from nearby train stations. As a guideline, a one-way trip between Bolzano train station and the hotel costs about €100; rates for other stations may vary according to distance, number of passengers and time of day.

Room service is not available once the restaurant and bar close at 23:00. Guests may safely drink tap water at any time.

The 29 guest rooms are allocated as follows: 1 Single Room, 5 Standard Rooms, 6 Comfort Rooms, 12 Superior Rooms, 2 Deluxe Rooms, 2 Junior Suites, and 1 Panorama Suite. This distribution covers all seven room categories.

Drone or unmanned aerial vehicle use on the property, including garden and pool areas, is permitted only when the hotel is empty.

Yes, guests may request an early or takeaway breakfast. This service is available for those departing before the regular breakfast time of 07:30.

In addition to the outdoor pool and two saunas, guests may use the indoor relaxation area and a fitness room. Both facilities are open daily from 07:00 to 20:00.

When all 29 rooms are filled to their stated occupancy limits, the hotel can host a total of 60 guests. This figure represents the property’s full capacity.

The hotel has not yet finalized plans to install on-site EV charging stations. Management does intend to introduce this service at an unspecified time in the future.

Housekeeping is normally carried out during the day. An evening service is available only in emergencies.

All guest bathrooms are equipped with showers; bathtubs are not available. Some showers are walk-in, while others are standard enclosed units.

External spa treatments can be arranged, subject to availability, at the sister hotel Angelo Engl in Ortisei, located about a 15-minute drive away. Please contact reception to check current availability and schedule.

There are no age restrictions or mandatory supervision requirements for children using the outdoor jacuzzi/whirlpool. Children may enjoy the facility without additional limitations.

Yes. Guests may request additional bathrobes and towels for use in the wellness area beyond those supplied in their room.

Private transfers from nearby airports, including Innsbruck and Verona, typically range from €350 to €450. Actual rates may vary based on vehicle type, passenger count, and seasonal demand.

Guests can generally expect 5G mobile-network coverage in and around the hotel. High-speed Wi-Fi is also available throughout the entire property, including the garden.

The hotel does not offer dedicated quiet-zone rooms or additional sound-insulated accommodations beyond its standard quiet-hours policy.

Yes. All guest rooms are equipped with blackout curtains or shutters to block early morning light.

Guest rooms do not include kitchenettes or any other self-catering facilities. All accommodations are offered on a non-self-catering basis.

An ATM is available within a short walking distance of the hotel.

Complimentary guided hikes, ski guiding, and other organised activities are conducted in German, English, and Italian.

Yes. The hotel supports contactless and mobile payment options, including Apple Pay and Google Pay.

Yes. The Prices page shows three rate tiers for every room category: 1–3 nights, 4–6 nights, and stays of 7 nights or more. Per-night prices decrease with each longer-stay tier.

With the addition of extra beds, each Junior Suite can comfortably host up to 5 guests.

A Deluxe Room can accommodate up to 4 guests when an extra bed is added.

The Panorama Suite can host up to 4 guests when an extra bed is added.

The Fermeda lift was converted from a ski lift to a chairlift in 1968.

According to the published 2026/27 price list, Deluxe Rooms are priced between €185 and €341 per night for stays of 1–3 nights, with the exact rate varying by season and travel period.

Each Junior Suite has a modern bathroom with a walk-in shower and a bidet.

Based on the published 2026/27 price list, Standard Rooms cost between €139 and €271 per night for stays of 1–3 nights, with the exact rate depending on the travel period selected.

The 2026/27 prices show that Comfort Rooms are priced from €154 to €298 per night for stays of 1–3 nights, varying according to the season.

For 1–3-night stays, Superior Rooms range from €174 up to €328 per night in the 2026/27 price list, depending on the specific travel dates.

According to the 2026/27 price list, Deluxe Rooms cost between €168 and €314 per night for stays of 4–6 nights, with the exact rate depending on the travel period.

The 2026/27 prices show that Comfort Rooms are priced from €140 to €274 per night for 4–6-night stays, varying according to the season.

For 4–6-night stays, Superior Rooms range from €158 up to €302 per night in the 2026/27 price list, depending on your chosen travel dates.

Based on the 2026/27 price table, Standard Rooms cost between €126 and €249 per night for stays of 4–6 nights, with the precise amount varying by season.

Published prices show that the Panorama Suite costs between €209 and €396 per night for stays of 1–3 nights during the 2026/27 season, with the exact amount varying by travel period.

For 4–6-night stays in the 2026/27 season, the Panorama Suite is priced from €190 up to €364 per night depending on the specific dates selected.

Hotel Villa Kastelruth has seven distinct room categories: Single Room, Standard Room, Comfort Room, Superior Room, Deluxe Room, Junior Suite, and Panorama Suite. Each category features its own unique layout and style, so no two rooms are exactly alike.

Deluxe Rooms and the Panorama Suite both feature balconies or terraces oriented toward the Sciliar mountain, ensuring guests enjoy an unobstructed view of this Dolomite landmark.

All Standard, Comfort, Superior, Deluxe, Junior Suite and Panorama Suite accommodations come with a bidet; the Single Room does not list one among its fixtures.

For stays of seven nights or longer, Standard Rooms cost between €121 and €225 per night according to the 2026/27 price list, with the exact rate varying by travel period.

The 2026/27 prices list Comfort Rooms from €134 up to €247 per night for stays of seven nights or more, depending on the chosen dates.

Superior Rooms are priced between €151 and €272 per night for bookings of seven nights or more in the 2026/27 season, with rates fluctuating by season.

Deluxe Rooms range from €157 to €283 per night for stays of seven nights or more during the 2026/27 period, as shown in the published price table.

For stays of seven nights or longer, the Panorama Suite costs between €182 and €329 per night in the 2026/27 season, with exact pricing depending on your travel dates.

Yes. Some Superior Rooms feature a private balcony, but not all; please request this option when booking and it will be assigned subject to availability.

Parents can have milk or baby food warmed at the hotel bar during the reception and bar’s operating hours. Please ask the staff for assistance during these times.

Guest rooms include complimentary shampoo, conditioner, and body soap. These essentials are provided for every stay at no additional cost.

Ski passes cannot be purchased directly at the hotel reception; they must be pre-ordered online in advance.

Snow chains or winter tyres are generally not required. The streets leading to the hotel are usually kept clear, even during the ski season.

Yes, an automated external defibrillator (AED) is available on the premises. Designated staff members are trained to operate it when needed.

The hotel does not arrange car rentals for guests. Consequently, no rental companies are employed and no daily rate information is available.

Guest rooms feature standard Italian electrical outlets. International plug adapters are available upon request at the reception desk.

All guest rooms feature individually adjustable heating controls. Guests can set the temperature to their preferred level.

Dog beds and a bowl are provided for guests traveling with dogs. These amenities help ensure your pet’s comfort during the stay.

The hotel does not provide secure individual lockers at the Alpe di Siusi cable-car valley station for storing skis and boots. Therefore, no rental fees apply.

At this time, the hotel does not offer a detailed list of complimentary bathroom toiletries or information on their eco-certification status.

The hotel does not offer a dedicated business centre or public computer. However, guests may print documents and boarding passes free of charge at the reception desk.

There are currently no designated quiet or adult-only time slots for the pool and wellness areas.

The hotel does not have an on-site shop or boutique selling souvenirs, toiletries, or local products.

Hotel Villa Kastelruth publishes its complete sustainability strategy on its website at https://www.hotelkastelruth.com/en/sustainability/.

Yes. Hotel Villa Kastelruth holds a GSTC (Global Sustainable Tourism Council) certification as part of its verified sustainability commitments.

If a guest misplaces a room key, the hotel will issue a replacement at no additional charge.

Festive gala dinners on Christmas, New Year’s Eve, and Ferragosto are organised by the hotel and are already included in the room’s half-board rate, so no additional charges apply.

The outdoor pool uses a chlorine treatment system. Water quality is continuously monitored to ensure it meets all required safety standards.

Child-safety items such as bed guards, socket covers, and stair gates are not available. The hotel is therefore unable to provide them on request.

The Ortisei–Furnes cableway is slated to run from 04 December 2026 until 04 April 2027.

The hotel’s sole Single Room faces north and looks out over Castelrotto’s historic village centre.

Castelrotto has around 2,500 inhabitants, offering guests a stay in a small, vibrant alpine village.

During the winter season, the Ortisei–Furnes cableway operates daily from 08:30 to 17:00. Please plan your journey within these hours.

The hotel recommends taking the public bus to reach the Ortisei–Furnes cableway. This service is available free of charge.

Guests can expect reliable Wi-Fi coverage throughout the hotel. Average download and upload speeds are approximately 100/100 in both guest rooms and public areas.

A security deposit or credit-card pre-authorization is not required at check-in. Guests may complete the standard check-in process without any hold or charge on their card.

Certified service or assistance dogs are not exempt from the standard pet fee. They are also not permitted in all public areas, including the restaurant and poolside.

Hotel Villa Kastelruth provides the complete list of sustainability measures and performance indicators that supported its GSTC certification at: https://www.hotelkastelruth.com/en/sustainability/. Please consult this page for full details.

A secure safety cover is placed over the heated outdoor pool whenever it is closed, preventing access and helping protect children and non-swimmers.

The hotel does not operate a scheduled group shuttle service to or from Bolzano Airport. Consequently, there are no fixed departure times or per-person costs.

Yes. The hotel provides detailed weekly sample menus and information on theme nights, enabling guests to preview the variety of dishes available during the four-course half-board dinner.

Yes, dogs may be left unattended in the room. They do not need to accompany their owners when the owners leave the hotel.

The free public ski bus between the Alpe di Siusi cable car valley station and Castelrotto departs every 15 minutes. Specific operating hours are not provided.

No swimming caps, specialized swimwear, or additional attire are required when using the heated outdoor pool. Guests may enjoy the pool in their preferred comfortable swimwear.

Hotel Villa Kastelruth does not currently publish an annual sustainability or corporate-social-responsibility report. Consequently, no such document is available for guest access.

At present, the hotel does not offer on-site talks, workshops, or guided experiences related to the Dolomites’ geology, flora, fauna, or cultural heritage.

The “Direct online booking with benefits” section on www.hotelkastelruth.com confirms that reservations made on the hotel’s own site include special perks that are not available when booking through third-party platforms.

Guest reviews and testimonials about Hotel Villa Kastelruth can be read on Tripadvisor or Google Reviews. Both platforms provide first-hand feedback from previous guests to help you gauge their experiences.

Refunds for deposits canceled within the free cancellation period are processed promptly; the amount is returned to the original payment method within 1 to 3 working days.

There is no mandatory end-of-stay cleaning fee. Other than the statutory local tourist tax, no compulsory surcharges apply.

The availability of fully flexible and non-refundable rates varies by booking channel. Conditions may differ when reserving through the hotel’s website compared with third-party platforms such as Booking.com. Guests should review the specific rate policies shown at the time of booking on their chosen platform.

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The remaining balance is due at check-out. However, the hotel also accepts advance payments if guests prefer to prepay.

The detailed weekly timetable for complimentary guided hikes, ski guiding, and other activities is not provided before arrival. Guests receive the full schedule and additional information once they are on site.

Yes, beverage service is available at the outdoor pool during the afternoon. All orders are charged to the guest’s room and are not included in the room rate.

The hotel does not operate an evening shuttle or arrange private transport from the Alpe di Siusi cable car once public services end. Guests can instead use the regular public bus service, and the hotel provides the required bus tickets.

The €25 daily fee is charged for each dog individually, not per room. Guests traveling with multiple dogs will be billed the €25 fee for every dog they bring.

The wellness area does not include a steam room or Turkish bath. Guests can instead enjoy the available saunas and jacuzzi.

The hotel does not provide a supervised children’s club or organised play programme. However, a playground is available nearby for younger guests.

Public bus route 170 connects Castelrotto with Bolzano. It operates roughly every 30 minutes throughout the day.

Breakfast is reserved exclusively for hotel guests; non-resident visitors cannot book or purchase it. Accordingly, no public breakfast price is available for external guests.

Hotel Villa Kastelruth does not offer a wake-up call service. As the service is unavailable, no request procedure is provided.